What we think. What we build. What we learn.
No fluff. No hype cycles. Just hard-won lessons from building AI systems that run in production.
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HR AI Strategy AI Agents in HR: What They Are, Where to Start, and Who Decides What an AI agent in HR is, where HR should start with AI agents, and where a person sits in each of 122 real ones: 66 where a person approves, 25 where a person reviews, 30 where a person sets the rules, and 1 with no people decision at all. Oct 17, 2026 · 22 min read -
HR AI Strategy How to Evaluate and Prioritize HR AI Use Cases When You Have Fifteen of Them How to evaluate AI use cases in HR when you have fifteen ideas and no defensible order. Three of them scored end to end on impact, trust and readiness, the build order that falls out, and why the boring one goes first. Oct 17, 2026 · 17 min read -
HR AI Strategy HR AI Maturity: How a CHRO Should Answer the Board's Question About AI How a CHRO should answer the board's question about AI: name your stage of HR AI maturity, say who signs each decision AI touches, and bring the evidence for every sentence. Oct 17, 2026 · 17 min read -
hr-operations HR Shared Services in the AI Era: What the Model Looks Like Now The four service tiers of HR shared services, mapped to the AI agent that does each tier's work and the person who signs off. A version of the model for a company that won't build a service center. Oct 10, 2026 · 18 min read -
hr-operations Do You Need an Employee Experience Platform? What AI Agents Change Before you buy an employee experience platform, take its modules one at a time. For each, the AI agent that can do the job on the HRIS, survey tool and chat you already own, who decides, and the three things that still need a purchase. Oct 9, 2026 · 17 min read -
hr-ai-economics Budgeting for AI in HR: What to Put in Next Year's Plan Budgeting for AI in HR, line by line: the nine lines next year's plan needs, which one you can price now, which waits for the roadmap, and why the build line only gets a real number after the proof. Oct 7, 2026 · 17 min read -
HR AI Strategy NYC Local Law 144: What HR Teams Need to Know, Inside New York and Out NYC Local Law 144 on the city's own site: the three-part test for roles outside New York, the audit, posting and notice duties, and other rules as of October 2026. Oct 6, 2026 · 15 min read -
HR AI Strategy AI in HR: What Works Today, What to Wait On, and Who Decides AI in HR, sequenced by trust: what's proven today, what to prove first, what to wait on, and who signs off on each, for CHROs without an AI team. Oct 5, 2026 · 19 min read -
AI Tools LangChain vs LlamaIndex: Which Framework for Production RAG in 2026? Most comparison guides end with 'use both.' This one starts with a decision. An honest framework comparison from a studio that runs LangChain in production. Sep 1, 2026 · 12 min read -
AI Tools Agentic AI vs Generative AI: What's the Difference and Which Do You Need? Everyone's saying 'agentic AI' now. Most of them mean different things. Here's what actually separates agentic from generative AI, where the hype outpaces reality, and a scoring framework to decide which one your company needs. Aug 31, 2026 · 16 min read -
AI Architecture Agentic RAG: How Autonomous Agents Improve Retrieval-Augmented Generation Four positions on the agentic RAG spectrum, the patterns behind each one, and the workload profile where classical still wins. With published benchmark data. Aug 31, 2026 · 15 min read -
Build vs Buy Should You Build Your Own RAG System or Hire Someone? A Decision Framework We build custom RAG. Here's when we'd tell you to buy Glean or use Bedrock instead. A 5-filter decision framework with real vendor prices and crossover math. Aug 31, 2026 · 16 min read