What a learning management system costs and who keeps the proof of training
Before you compare learning systems, decide who keeps the proof that training was done. Some laws require that record. Products handle it in different ways. LinkedIn Learning and Viva Learning leave part of the proof with the learner. Course updates can wipe progress. Many vendors can delete your records 30 days to 6 months after you leave.
Who keeps the proof that training was done
Some laws make the training record the employer’s own duty. Three US examples show what that duty looks like. In Illinois, every employee must take sexual harassment prevention training each calendar year. Employers must keep their own record and make it available to the state on request. Maine requires employers with 15 or more employees to train all new employees within one year of their start. They must keep a record of who took it for at least three years. Safety training is a third example. Some OSHA standards require a written certification record of training. Those standards require the record to be kept for the duration of the employee’s employment.
Products differ on who holds the proof. Some leave part of it with the learner. LinkedIn Learning can track when a course is played. The learner is responsible for validating completion and understanding. In Viva Learning, learners can mark a course complete by hand. That applies when the content provider does not send a completion signal. Illinois asks the employer to keep its own record. If the learner validates completion, ask how you would hold that record yourself. Other products record completion themselves. Workday Learning provides assignment management, completion tracking and audit trails for compliance. Confirm’s Learn:Go has an exportable audit trail. An audit trail is a log of who completed which training, and when.
A course update can also wipe unfinished progress. In Dayforce, assigned learners who have not finished a course move to its new version when it is published. They lose their progress.
Seven jobs people buy training software for
People buy training software to do different jobs, and the job decides which kind of product fits. Below are seven common jobs. For two of them, a learning system may not be what you need.
Meet a law that requires training
Maybe no productSome state duties can be met with the state’s own courses. Sexual harassment prevention training is a legal duty in several US jurisdictions. California asks for it every two years. New York asks every year. California lets an employer direct staff to the state’s online courses and be deemed compliant. Those courses may not be loaded into an outside system, such as an employer’s e-learning platform. At the end, employees can save, print, screenshot or photograph the certificate. The Civil Rights Department cannot email a replacement. So an employer that uses these courses needs a way to collect each certificate. Illinois offers self-guided model training that the employer documents internally.
Keep proof for years and re-assign training on a schedule
A system that keeps the recordTraining that repeats needs a system that re-assigns it and keeps the proof. Re-assigning can depend on the plan. Trakstar Learn offers automatic re-enrolment for compliance or certification renewal to admins and trainers on its Enterprise plan only. Ask every vendor which plan holds that feature. In regulated work, ask whether the vendor gives you a set-up for 21 CFR Part 11, and at what price. Part 11 is the US FDA rule on when electronic records and signatures count as equal to paper. Docebo supports customers in meeting it through electronic signatures, audit trails, and user management and reporting. SkyPrep cannot offer a turnkey Part 11 solution. NTT DATA’s G-Cloud price for SAP SuccessFactors Learning is £1.26 per user per month for 1 to 2,000 users. For that band, its G-Cloud price for Validated Learning is £2.37. That is SAP’s service designed to meet 21 CFR Part 11 and validation requirements.
Train staff who work away from a desk
Built for frontline teamsStaff away from a desk need training that works on a phone, a shared device or a kiosk. Test the product on the device they will use. Confirm’s Learn:Go is mobile-first and offline-ready for 90-second windows on shared devices. Axonify runs the same experience on mobile, tablet, kiosk and desktop. EasyLlama’s Kiosk Links give one shareable link for learners without work email or on shared devices. Then test offline use with your own course. Schoox’s offline download covers lectures only, not exams, polls, on-the-job training or events. Skillsoft learners can take knowledge checks and assessments offline in a downloaded course. They cannot check answers or get a score until they reconnect.
Give people ready-made courses
A content librarySome buyers want courses more than a system. A library still raises the question of who keeps the record. LinkedIn Learning’s Reporting API gives course completions, hours of content viewed and learner days active, by individual, group or account. Go1 can be bought without an LMS, and its platform offers most of the same functionality as a standard LMS. Ask the vendor what record the library keeps. Through LearnUpon, Go1 gives access to 100k+ courses from 250+ content providers. Count the courses your people will use, not the courses on offer.
Train customers or partners
A platform with plans for outside learnersTraining people outside your company is a different job from training staff. Some vendors sell it as its own plan. LearnUpon for Employees starts at 100 users. LearnUpon for Customer Education starts at 300. Docebo typically suits companies that train at least 250 learners, who may be customers, partners and employees. Learnifier was built for organisations training external audiences. Ask each vendor how it counts a customer who logs in once.
Build skills and career paths
A skills product beside the learning systemSome buyers want to build skills and career paths, not only to assign courses. Skills tools can sit in a higher plan or package, so ask which plan holds the ones you want. Bridge sells Learn, Talent Suite (LMS and Skills) and Full Suite (LMS, Skills and Performance). Cornerstone’s Elevate+ package adds performance management, a talent marketplace, and AI assistants for talent development. Totara’s Skills page calls Totara Skills ‘Coming soon’, but its help centre documents it. Ask Totara which is right for the version you would buy.
Practise hard conversations
Not a records jobPractising a difficult conversation is a different job from taking a course. Confirm sells Practice separately from $4 or £3 per user per month. In Practice, learners have live voice-based or text-based conversations with AI characters. Practice has a free trial inside Learn:Up for up to 30 days. Risely’s Merlin is an AI coach for managers. In role-play, Merlin plays the other person, such as a defensive direct report or a sceptical VP. The manager practises the approach before the real conversation. Merlin keeps no completion records, so it sits beside a learning system and does not replace one. See how Merlin works.
Which products take a company of your size
Your headcount narrows the field fast. Free plans exist for the smallest teams. Several vendors say plainly who they do not suit. The bands below run from the smallest company to the largest.
Five kinds of product, and how to find yours
The products here fall into five kinds. Each kind handles the training record in its own way. Find the kind that matches your need, then compare products inside it. The groups describe what each product is. They are not a ranking.
Ten vendors sell learning beside an HR system
Ask what you must already own. Oracle needs one of two products implemented before Oracle Learning. The first of them is Oracle Fusion Global Human Resources Cloud Service. SAP’s best-practice set-up assumes Learning is integrated with a deployed HR suite. If it is not, the HR suite is set up first. SAP’s FAQ answers that the full suite is not needed to start. Ask SAP which applies to you. Cezanne Learning is sold inside Cezanne HR or standalone for another HR system. eloomi can be bought standalone or inside Dayforce. Then ask where the record sits. In BambooHR’s compliance training, admins open and download completed training certificates from employee records.
25 products are sold as a learning system on their own
Because these products keep the training record themselves, compare how each one does it. At Absorb, a completion is never revoked and stays on the learner transcript. Bridge’s learner transcript export carries scores and completion dates. CYPHER Learning clients can export reports for compliance tracking and historical reviews. They can request audit logs through support. Ask each vendor which plan holds the record features you need. Then ask what happens to the record when you leave. The keep-proof job above and the leaving section give examples.
Six products bring the courses, or one place to find them
Choose from this group if the courses matter more than the system. The six differ in how much of a learning system comes with the courses. Pluralsight Skills is not an LMS built to house content. In Degreed, a learner registers completion of an article, video or podcast by clicking Mark Complete. Verified completions in Degreed are sent from a third-party system, such as an LMS, Workday, LinkedIn Learning or Pluralsight. Ask who holds the proof for any product here.
Six products are built for frontline teams
Choose from this group if your people work away from a desk. These products start from frontline teams, not office staff. Opus is built for multi-unit brands with frontline teams in restaurants, hospitality, fitness, car washes, franchise systems and consumer services. YOOBIC is a retail training platform for frontline teams. Learningbank’s typical industries are retail, hospitality, production, service and facility, and quick-service restaurants. In Learningbank, managers download and share audit-ready records. Test offline use with your own course. The frontline job above explains how.
Ten products start from one sector or one job
Choose from this group if one sector rule or one task drives the purchase. For a healthcare rule, start with HealthStream or Relias. HealthStream’s Learning Center is a learning management system for healthcare organisations. For a compliance job, ask each product how it keeps the evidence. etrainu keeps training records. Cloud Assess trains and assesses online, offline and in person with verified evidence. EasyLlama sells compliance and security training powered by AI. Four products start from a narrower task. Trainual combines training, knowledge and operations. Zoho Learn is knowledge management and LMS software. Disco is for building and running online learning communities. 5Mins delivers training through TikTok-style learning. Ask each of the four what record it keeps of who finished.
What it costs, and why the headline price is not the bill
Vendors price learning systems in three shapes. Some charge per person. Some charge a fee for a block of users. Some quote on request. Each entry below gives the price in the vendor’s own currency, so compare the shapes before you compare the numbers. Prices marked G-Cloud come from UK government G-Cloud documents. Other buyers may be offered different prices.
The range is wide. Monthly per-user prices in dollars run from $0.8 or $1 (Zoho Learn) to $29 (Mitti Premium, paid monthly). Yearly per-user prices in dollars run from $16 (Confirm Learn:Go, priced for 5,000 people) to $379.88 (LinkedIn Learning). Platforms priced as a block start in the thousands a year. Tovuti is $7,500 a year for the first 100 learners. Bridge starts at $15,000 a year. Docebo’s Elevate 500 is $35,900 for 500 yearly active users. Its two listings disagree on whether that covers 12 or 36 months.
What happens to your records when the contract ends
Your training records can sit on the vendor’s servers. When the contract ends, the vendor’s terms decide what happens to them. Maine, for one, requires employers in workplaces with 15 or more employees to train new employees. They must keep a record of that training for at least three years. Compare that with the windows below.
Some terms set a date for deleting your data. The windows run from 30 days to six months.
Other vendors give you a window to ask for an export. After it, the vendor deletes your data.
Two terms deal with access rather than deletion.
Before you sign
Two more terms matter before you sign. Renewal sets the notice you must give to leave. Uptime is the share of time the system promises to be available.
Put the export in the contract. Name the file type and the number of days. Ask for the training record itself, with each person’s scores and completion dates. The regulated industries guide has more retention terms.
Where to start for your situation
Where to start depends on your situation. Find the row that fits yours.
Start with the regulated industries guide. Then put the export in the contract before you sign.
Ask that vendor for a learning price first. Then check what that vendor needs you to own, and compare its price with the prices above. If you do not run the SAP suite, ask SAP what its Learning product needs set up before it.
Start with the frontline group. Test offline use with your own course, including the exam.
Start with the ready-made courses group.
Look at LearnUpon, Docebo and Learnifier first. Ask each how it counts an outside learner.
Confirm sells Practice beside its learning system. The hard-conversations job above covers that and one alternative.
In Germany, the Netherlands and France, staff bodies have a say over training and over systems that track people. Bring them in before you buy. In Germany, the works council has a co-determination right over in-company vocational training (BetrVG section 98(1)). Where no law or collective agreement applies, it also has one over technical systems. These are systems designed to monitor employees’ behaviour or performance (section 87(1) no. 6). In the Netherlands, Article 27(1)(f) puts any arrangement on staff training under the works council’s consent right. In France, Article L2312-24 requires the staff committee (CSE) to be consulted on the overall direction of vocational training.
- Mid-market companies. which learning products suit 200 to 2,000 people, what they cost and what to ask.
- Enterprise companies. which learning products suit 2,000 people or more, what they cost, how contracts run and what to ask.
- Frontline and deskless teams. how training reaches staff away from a desk, what it costs and what to ask.
- Regulated industries. how learning products keep the training records that auditors check, what that costs and what to ask vendors.
- Companies whose HR system has its own learning product. what it covers, what it costs and what else exists.
Buying is one route. You could also build agents that run training steps on your own systems. The HR Agent Map
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