iSpring LMS

iSpring LMS is a training system for staff, partners and customers. It publishes Business plan prices for 100, 300 and 500 users. It bills on the people who log in each month. Under the agreement, quantities cannot be reduced during the term. Its AI features use outside companies’ AI services. The AI features sit outside iSpring’s standard service promises.

In one line

A training system billed on monthly log-ins, with prices published to 500 users.

Buy it if

You want to see a price before you call sales. You train staff, partners or customers in one place. You can accept a quantity that cannot go down during the term.

Do not buy it if

You need to cut user numbers mid-term. You plan to put confidential documents into its AI. You need service promises that cover the AI.

Price

The Business plan costs $6.91 per user a month at 100 users and $3.97 at 500 users. Prices exclude tax.

It runs courses, live sessions and certificates for staff, partners and customers

One system holds the courses you build, the courses you buy and the live sessions. The product formerly named iSpring Learn is now called iSpring LMS. Since 22 October 2025 its pages, pricing and support sit on ispring.com. Content, users and progress stayed unchanged.

An admin enrols employees in courses and learning tracks and sets the completion rules. A learning track groups courses, assessments and other materials, from a short block to a full programme. The LMS keeps statistics on every content item and every user.

Courses you build elsewhere can be uploaded, up to 3GB a file. Third-party courses can be in SCORM, xAPI or another e-learning format. Those are the standard file types authoring tools produce. The LMS works with any authoring tool that supports SCORM, xAPI or AICC, an older standard. The company also sells the browser-based authoring tool iSpring Cloud AI. Every plan includes the iSpring Suite AI authoring tool.

Courses you buy can sit beside them. A built-in library covers workplace compliance, sales skills and leadership. Courses from Udemy and LinkedIn Learning can be assigned inside the LMS. The Go1 library is reachable from it.

Live sessions run from the same place. A calendar invites trainees, sends reminders and announces schedule changes. Zoom and Microsoft Teams sessions can be run from the LMS. Learners get a free iOS and Android app and can study without an internet connection. The system trains customers, partners, franchisees, members and employees.

Authors can use AI to draft and translate. AI Course Creation turns a description into an outline and a draft course. The draft has text and quiz questions. The AI translator offers 104 languages and regional variants.

A visible price, certificate reminders and hosting by region

The price is on the site

iSpring publishes Business plan prices for 100, 300 and 500 users. A 30-day free trial needs no payment card. Guided set-up is available.

Training is re-assigned before a certificate runs out

The LMS re-enrols users automatically after they finish a course or before a certificate expires. It tracks certification expiry dates. Audit-ready reports come in one click. Completed courses show the time required and the time spent learning.

Your content does not train the AI models

iSpring does not use customer data or content to train AI models. Data iSpring sends to OpenAI is not used to train OpenAI’s models. The customer owns the output the AI features generate.

Hosting follows the customer’s region

Customers in the EEA, the EU, Switzerland and the UK have data stored and processed in Dublin, Frankfurt and Paris. Customers in Australia and New Zealand have data stored in Sydney. For the US, Canada and other regions, data is stored at Leaseweb and DigitalOcean and processed in the US. At iSpring, security standards include ISO 27001 and ISO 27701. ISO 27701 is an extension that aims to reduce risk to people’s privacy rights. The vendor says it complies with GDPR.

It goes beyond courses to feedback and reviews

The LMS includes 360-degree feedback. You create questionnaires to evaluate employees, then build a development plan from the feedback. Competency scores come from performance reviews. Observation checklists track how learners apply what they learned.

Customers include teams of 400+ and 3,000+ employees

Jazz trains over 2,000 customer service staff on it

More than 90% of Jazz’s 3,000 front-line customer service representatives are third-party contractual representatives. Jazz trains over 2,000 of them with iSpring. It runs 80% of its front-line customer-care training through iSpring LMS. Jazz reduced training costs by at least 30%.

Jitasa and Vertin report high take-up

Jitasa has 400+ employees. It aimed for at least 90% to log in and take courses regularly, and 96% now do so consistently. Vertin trains over 500 employees online. Its COVID-19 course reached 96% completion. Most of its courses reach over 75%.

It takes up to 150,000 users

Profiles upload from an Excel file. NAOS Bioderma trains 3,000+ employees in 130 countries.

Some buyers run it on their own servers

iSpring has deployed 100+ self-hosted systems for government institutions, global healthcare enterprises and others. If your data must stay on your own servers, ask about this option.

The AI runs on outside providers and sits outside the service promises

When an author uses the AI, the input leaves iSpring and goes to outside companies. They include OpenAI, AssemblyAI and Google Cloud Text-to-Speech, and ElevenLabs makes the voiceovers. OpenAI keeps data for up to 30 days to watch for abuse. Google Text-to-Speech keeps data for up to 30 days. AssemblyAI deletes data right after processing. At iSpring, AI input and output are stored too, and may be kept briefly under its backup policy. OpenAI and ElevenLabs have US addresses in iSpring’s data processing agreement.

The standard service promises leave out the AI

iSpring’s standard service levels do not cover the AI features. The AI Usage Policy prevails over the agreement for AI features. AI features may not be available in all regions. AI features may generate incorrect information and should not be used for advice.

You check every AI draft

Reviewing AI content is the customer’s responsibility. That covers accuracy, bias and legal compliance, before the content is used or published. Authors are told to refine a draft course before they publish it.

Personal and confidential information stays out

Customers must not enter personal or confidential information into AI features. AI Course Creation takes up to 5 uploaded files. Check whether your files hold either kind of information before you upload them.

Voiceovers and trial accounts have AI limits

Voiceover generation is capped at 200,000 characters per 30 days for each account. A trial account is limited to 50 AI requests, shared across the account. It can generate up to 30 images. With a subscription, image generation is unlimited.

Admins can change a certificate’s expiry date

The Account Owner and Administrators can change a learner’s certificate expiry date. By default they can also open all performance reviews. The LMS sets 6 standard roles and lets you add custom roles with their own permissions. Decide who holds the admin roles, because they can change certificate dates.

Check that your HR system has a direct link

BambooHR, OrangeHRM, PeopleWeek, Salesforce and Microsoft Entra ID, the Microsoft staff directory, have named links to the LMS. The BambooHR link syncs user info, departments, supervisor name, course assignments, certificates and user status. It also exports completions and certificates to the BambooHR profile. It works only on cloud versions. Zapier connects the LMS with thousands of other business applications, and IT can reach most functions through a programming interface.

Prices fall from $6.91 to $3.97 a user a month, and user numbers cannot be cut mid-term

The Business plan has three published prices in US dollars. At 100 users it costs $6.91 per user a month, or $8,286 a year. At 300 users it costs $4.46 per user, or $16,050 a year. At 500 users it costs $3.97 per user, or $23,790 a year.

iSpring bills on active users. A user is active after logging in at least once during a month. The agreement counts active users in one-month periods. Quantities also cannot be reduced during the term. So falling log-ins may not lower your bill. Get the first question below answered in writing.

Prices exclude sales tax, VAT and similar taxes. The company offers no government, non-profit or academic discounts. The Enterprise plan is by request for fewer than 100 users. Buyers with 100 or more users who do not fit the standard plans can write to iSpring. They can ask for a special solution.

Renewal fees move to the current price

The agreement renews automatically at the end of each term unless the customer gives notice. Renewal fees are revised to iSpring’s then-current fees. Renewals after a special offer are at the regular price.

Fees can change during the term

iSpring may change fees on 15 days’ notice. Fees may rise if the customer’s payment terms run longer than 30 days from the invoice.

The quantity you buy cannot go down

Under the agreement, quantities cannot be reduced during the term.

The refund wording differs by document

Its sales FAQ gives the cloud version no money-back guarantee. Its pricing page includes one. Under its agreement, iSpring refunds prepaid fees it has not yet earned if the agreement ends in certain cases.

No warranty on uptime

iSpring reports zero hours of downtime in 2024 for servers hosted by Amazon AWS. The agreement disclaims any warranty on the availability, accessibility or performance of the service.

Starting can take up to two weeks if you do not pay online

Account details are emailed within one business day of online payment. After a check or bank transfer, activation waits for the payment, which may take up to two weeks.

You have 30 days to collect your content

After expiry or termination, iSpring makes customer content reasonably available for 30 days. It may delete the content if payments are overdue by more than 30 days. Reports and analytics data can be exported to business reporting tools.

Who you contract with

The contracting company is iSpring Group FZCO, registered in the United Arab Emirates.

You could also run training steps with agents built on your own systems. We have mapped what that looks like. The HR Agent Map

What to ask iSpring before you sign

  1. If fewer people log in than we bought, what do we pay? Good answer: A written answer that explains how active-user billing fits a quantity that cannot be reduced.
  2. Does the money-back guarantee on your pricing page apply to the cloud version? Good answer: Yes, in the order form, with its conditions written out.
  3. Which events end the agreement under Section 14.2 (a) or (b), and so trigger a refund? Good answer: A short written list, with the refund for each.
  4. What cap will you put on renewal fees? Good answer: A capped percentage in the order form.
  5. Will you give more than 15 days’ notice before changing fees? Good answer: Yes, with a fixed price for the whole term.
  6. Where do OpenAI, AssemblyAI, ElevenLabs and Google Cloud process our AI input? Good answer: A named country for each provider, in the data agreement.
  7. Can we keep the AI features switched off for every author? Good answer: Yes, with the agreement confirming that AI use is optional.
  8. Which service promise can you add that covers the AI features? Good answer: A written promise that covers them.
  9. Your features page counts 30 portal languages and your help centre counts 36. Which do we get? Good answer: One number, with the language list attached.
  10. Does our HR system connect directly, or only through Zapier? Good answer: A named link, with the fields it syncs.
  11. What record is kept when an administrator changes a certificate’s expiry date? Good answer: A log with the person, the date and the old value.

Alternatives to iSpring LMS

If iSpring LMS does not fit, look at TalentLMS or Docebo, or run the free trial before you commit.

Start with TalentLMS if you are a non-profit. That is because iSpring offers no government, non-profit or academic discounts. Registered non-profits get 20% off the TalentLMS annual plan.

Start with Docebo if you need a link to Workday, ADP Workforce Now, HiBob or Namely. Docebo has connectors that import users from Workday and ADP Workforce Now. It also syncs users from HiBob and Namely. It supports over 400 integrations, but the Elevate plan includes up to 4 of them.

Buying nothing yet is a real option if you cannot say how many people will log in. The 30-day free trial needs no payment card. After you pay, the quantity cannot be reduced during the term, and iSpring may change fees on 15 days’ notice.

Sources and method Everything on this page about iSpring comes from iSpring’s own website, help centre, legal documents and customer stories. What iSpring publishes about its own product is taken as its description of that product. The TalentLMS and Docebo facts in the alternatives come from each vendor’s own pages. Every source was read on 21 October 2026.

https://www.ispring.com/ · iSpring home page: product description, free trial, NAOS Bioderma · read 21 Oct 2026
https://www.ispring.com/new-name · iSpring Learn renamed iSpring LMS, 22 Oct 2025 · read 21 Oct 2026
https://www.ispring.com/features · iSpring LMS features: enrolment, learning tracks, library, calendar, mobile app, languages, self-hosting, set-up · read 21 Oct 2026
https://www.ispring.com/integrations · iSpring LMS integrations: authoring tools, Go1, OrangeHRM, PeopleWeek, Salesforce, Zoom, Teams · read 21 Oct 2026
https://www.ispring.com/pricing · iSpring LMS pricing: Business plan, active users, discounts, money-back guarantee · read 21 Oct 2026
https://www.ispring.com/pricing/sales-faq · iSpring sales FAQ: tax, activation, special offers, payment terms, refunds · read 21 Oct 2026
https://www.ispring.com/legal/services-subscription-agreement · iSpring subscription agreement: renewal, fees, payment, AI features, warranty, leaving · read 21 Oct 2026
https://www.ispring.com/legal/data-security · iSpring data security: hosting by region, ISO standards, GDPR · read 21 Oct 2026
https://www.ispring.com/legal/data-processing-agreement · iSpring data processing agreement: AI providers · read 21 Oct 2026
https://www.ispringsolutions.com/legal/ai_usage_policy · iSpring AI Usage Policy: outside providers, retention, service levels, review duty · read 21 Oct 2026
https://www.ispring.com/company · iSpring company information: iSpring Cloud AI · read 21 Oct 2026
https://www.ispring.com/solutions/extended-enterprise-lms · iSpring extended enterprise LMS · read 21 Oct 2026
https://www.ispring.com/solutions/compliance-training-lms · iSpring compliance training LMS · read 21 Oct 2026
https://www.ispring.com/solutions/lms-reporting-analytics · iSpring LMS reporting and analytics · read 21 Oct 2026
https://www.ispring.com/knowledge-hub/jazz-with-ispring-scaled-training · Jazz customer story · read 21 Oct 2026
https://www.ispring.com/knowledge-hub/jitasa-with-ispring-strong-learning-culture · Jitasa customer story · read 21 Oct 2026
https://www.ispring.com/knowledge-hub/vertin-with-ispring-launched-online-training · Vertin customer story · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/ai-course-creation-154698779.html · iSpring help centre: AI Course Creation · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/how-to-create-a-course-with-ai-154698876.html · iSpring help centre: create a course with AI · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/ai-translator-128355439.html · iSpring help centre: AI translator · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/how-to-generate-an-image-in-a-page-141559481.html · iSpring help centre: image generation · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/how-to-generate-a-voiceover-154698730.html · iSpring help centre: voiceover generation · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/ispring-ai-128354459.html · iSpring help centre: iSpring AI · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/ai-generated-quizzes-128354469.html · iSpring help centre: AI-generated quizzes · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/automatic-re-enrollments-22609945.html · iSpring help centre: automatic re-enrolment · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/changing-the-expiration-dates-for-certificates-99352772.html · iSpring help centre: certificate expiry dates · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/minimum-required-time-for-course-completion-128353557.html · iSpring help centre: required time for course completion · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/user-roles-10684051.html · iSpring help centre: user roles · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/access-to-performance-review-100864465.html · iSpring help centre: access to performance reviews · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/360-review-35670078.html · iSpring help centre: 360 review · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/user-competencies-48333355.html · iSpring help centre: user competencies · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/reports-10684461.html · iSpring help centre: reports · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/uploading-content-from-computer-30411510.html · iSpring help centre: uploading content · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/synchronization-100862321.html · iSpring help centre: BambooHR synchronisation · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/bamboo-hr-62861802.html · iSpring help centre: BambooHR integration · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/zapier-154699341.html · iSpring help centre: Zapier · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/microsoft-entra-id-100866653.html · iSpring help centre: Microsoft Entra ID · read 21 Oct 2026
https://ispringhelpdocs.com/ispring-learn/training-types-35664421.html · iSpring help centre: training types · read 21 Oct 2026
https://www.talentlms.com/prices · TalentLMS pricing · read 21 Oct 2026
https://www.docebo.com/integration/workday/ · Docebo Workday connector · read 21 Oct 2026
https://www.docebo.com/integration/adp-workforce-now/ · Docebo ADP Workforce Now connector · read 21 Oct 2026
https://www.docebo.com/integration/hibob/ · Docebo HiBob connector · read 21 Oct 2026
https://www.docebo.com/integration/namely/ · Docebo Namely connector · read 21 Oct 2026
https://www.docebo.com/integration/bamboohr/ · Docebo BambooHR connector · read 21 Oct 2026
https://www.docebo.com/pricing/ · Docebo pricing: integrations, contract length · read 21 Oct 2026