HealthStream

What the Learning Center does with required training

Required training needs a deadline and proof that people finished it. The Learning Center sets the first and keeps the second. It runs in the cloud. An administrator assigns courses to people, groups or departments. Each assignment can carry a deadline and a mandatory mark.

Staff finish their required courses in the system. It tracks progress, completion status, time spent and whether training meets the rules. HR and compliance teams track, assign and report on training in one place. It trains in person, online and in a mix of both. It has a mobile-friendly design and an offline mode.

Reporting comes in two tiers. Insights offers daily report scheduling and up to one month of scheduled report storage. Insights+ offers hourly scheduling and up to one year of storage. Insights+ also sends data by secure file transfer (SFTP) and scheduled email. My Team gives leaders a view of team progress across compliance, training and performance metrics. Our market guide places HealthStream next to the rest of the market.

Where it earns its place

Who gets the most from it

You get a quote, not a price

HealthStream covers pricing and implementation in its demo. That makes the quote the first thing to get. Compare it line by line.

Public US government orders show how far the price moves with the size of the deal. They are not your quote. A 2008 Department of Justice order covered 14 users and committed $1,067.20. A 2011 Air Force order priced the Learning Center at $13.02 a unit for 2,500 units. It sat in a set with two HeartCode courses, and the whole set came to $69,500. A 2023 Health and Human Services order for a learning management web service totals $1,096,452.75. Work runs to 31 December 2026.

A 2024 order from the same department is nearer the middle. It bought a web-based online subscription for training and education. It runs from 31 May 2024 to 31 May 2027 and totals $39,706.20. The size of your deal decides the price. Only a quote will tell you yours.

Some costs depend on your contract. Success management is tiered by contract. The Video Complete package includes one virtual classroom and 2,500 live viewing hours. HealthStream guides implementation. Ask whether that is part of the quote. Ask which reporting tier the quote includes.

On leaving, HealthStream deletes personal information at your request on termination, unless law requires it to keep some. It keeps personal information for the minimum period needed for its purpose. Ask for the exit steps and the retention period in writing before you sign.

What to ask HealthStream first

1. What does the Learning Center cost at our headcount, with licence, content, reporting, support and setup priced as separate lines? Good answer: One written quote with every line apart.
2. Which reporting tier is in the quote, and how long are scheduled reports kept? Good answer: A named tier, with the storage period written down.
3. Which of our courses use their own tests, and will those results reach Learning Center reports? Good answer: Yes, in writing, for each course.
4. Which company supplies the AI model in hStream AI, and is our data used to train it? Good answer: A named company and a written no.
5. What does the licence in your Terms of Use cover for our staff’s data? Good answer: An answer in writing that limits it to running the service.
6. Which support hours apply to us, 24/7 or 7 a.m. to 7 p.m. Central? Good answer: The hours for our tier, written into the contract.
7. Will our sign-in already be on the new technology from the first day? Good answer: Yes, with the move done before we go live.
8. Can you serve learners outside the United States and Canada? Good answer: A yes with the countries named, or a clear no.

Alternatives to HealthStream

Four alternatives deserve a quote beside HealthStream. They are Relias, Docebo, TalentLMS and Workday. Buying nothing is a fifth route.

Relias answers a security question. HealthStream’s HITRUST certification covers CredentialStream and other systems that HealthStream specifies. Relias is compliant with the HITRUST Common Security Framework. Ask each vendor which products its certificate covers, and get the Learning Center named in writing.

Docebo suits an employer with learners in more places than the United States and Canada. HealthStream provides its services only in those two countries. Docebo supports more than 50 languages. Its hosting regions are the USA, EU, UK, Canada, India and Australia, chosen in the agreement.

TalentLMS gives a different answer on AI. Its AI features use third-party large language models. Lesson content and user input are briefly processed. TalentLMS has opted out of training use, and it discards input and content shortly after processing. HealthStream gives no model supplier for hStream AI. TalentLMS Core costs $119 a month for 1 to 40 users. A free plan covers up to 5 users and 10 courses.

HealthStream sells the Learning Center, the Learning Experience and the Performance Center apart. Workday Learning is built on Workday HCM, so learning sits beside wider workforce data. Bronson Healthcare has 8,500 employees. It reports onboarding 1,200 people remotely over nine months with Workday Learning. It also reports bringing 500 safety and compliance courses down to 6.

Buying nothing yet is a real option if you hold SCORM courses whose test results you already report on elsewhere. In July 2024, tests built inside a SCORM activity were outside the Learning Center’s test and evaluation reports. Check that before you move them.