Juno Journey

Admins can limit the AI, and the records are detailed

Three outside AI companies, a web-only design and a hands-on set-up

Juno Training costs $8 per user per month, billed yearly unless your order form provides otherwise

Juno Training costs $8 per user per month on a yearly plan. That works out at $96 per user per year. Juno’s pricing has three team-size bands. They are up to 200, 201 to 10,000 and over 10,000. Ask which band you fall into.

Two add-ons raise the price. Talent Development adds $3 to Juno Growth. Engagement Surveys adds $3 to Juno Training. The bundle of Growth and Training has no published price. Get the price of Juno Growth in writing. Juno for Customers is sold as an annual active licence package with no published price.

Every package includes tailored setup, training, success planning and a dedicated customer success manager. Juno Training includes three compliance trainings of your choice. Third-party content can rise by up to the greater of USD 20 or 10% of the original price. Juno needs no separate approval from you for that.

Juno bills subscription fees annually unless the order form provides otherwise. The agreement renews for further terms unless either side gives written notice at least 60 days before the term ends. A discounted or promotional subscription renews at the full applicable fee.

You owe all fees for the current term if you end the agreement. The exception is a serious breach by Juno that Juno has not fixed. In that case you get a pro-rated refund of prepaid fees for the rest of the term.

Juno may change its Terms of Use at its sole discretion. Material changes take effect seven days after notice on the service or by email. Each side’s liability is capped at the fees paid in the 12 months before the event. That cap does not apply to gross negligence or wilful misconduct. Juno Journey Ltd. of Tel Aviv, Israel is the contracting entity. The agreement follows the law of Tel-Aviv, Israel if your entity is Israeli. Otherwise it follows the law of New York, NY, USA.

Leaving needs a plan. Under Juno’s terms, you have an opportunity to download your data for up to 30 days after termination. Juno may delete it after that. Under those terms Juno also ceases use of your data and deletes all copies from its systems on termination. Get one date in writing. Under the data processing agreement, Juno transfers all personal data to you or destroys it at the latest on termination. It presents deletion logs on request. The Learning Management table has one row for each learner and activity, and it exports to CSV. Juno offers a migration API on request.

What to ask Juno before you sign

1. Which price band do we fall into, and does $8 per user per month hold in it? Good answer: A written price per user for our band.
2. What does Juno Growth cost on its own and bundled with Training? Is the $3 for each add-on per user per month? Good answer: A written figure for each, with the unit stated.
3. What is the full fee at renewal if we sign a discounted price, and what is the notice date? Good answer: A written renewal fee, and a reminder before the 60-day deadline.
4. Does the licence to use anonymised data to improve the Services cover training AI models? Good answer: No, written into the order form.
5. Which AI features that we plan to use are in beta today? Good answer: A named list, and beta features that stay off until we turn them on.
6. Can the order form fix the price of AI features for the whole term? Good answer: Yes, naming each feature.
7. Who checks learners’ answers under the AI validates mode, and which mode do you advise for required training? Good answer: A named person, or Manual mode for required training.
8. How long does the HR directory sync take to set up, and how long does each later change take? Good answer: A written timeline from Juno Support, covered by the package.
9. On the day the agreement ends, do we have 30 days to download, or is everything deleted at once? Good answer: One date in writing, the export format and deletion logs.
10. Which hours does support answer in our time zone? Good answer: Business Hours that cover our working day, written down.
11. Can we test Juno in a phone browser with our own staff before we sign? Good answer: Yes, before the order form is signed.

Alternatives to Juno Journey, including buying nothing

Two products answer Juno’s limits in different ways. Degreed has an accessibility target. Absorb has a mobile app that syncs offline. Buying nothing is a third route.

Degreed strives for WCAG 2.2 Level AA in its web app and its mobile apps. Its admin features are only in the web app. Degreed Skills + Learning AI is a learning experience platform. Ask how it records required training.

If learners need a phone app that works without a connection, look at Absorb. Its mobile app lets employees complete training, with offline sync.

Buying nothing is also a choice. Juno bills a year at a time unless your order form provides otherwise, and its fees are non-refundable. The agreement renews unless you give 60 days’ written notice. Compare that commitment with how many people need training and how often.