Degreed Learning sits on top of your LMS
Degreed Learning gives staff one place to find learning from many sources. An LMS holds the content, events, compliance and learning records. Degreed Learning sits on top of it. It also brings skills data and an AI coach into the same place.
A learning platform that sits on top of your LMS. It puts your courses, other content and skills in one place for staff.
You want staff to find learning from many providers in one place. You want skills data alongside it. You would like AI practice conversations through Maestro. Only existing Degreed clients can buy Maestro. You are happy to keep course sign-up and records in an LMS.
You need one product to enrol people, track course progress and hold compliance records. You want a published price for the main platform.
Degreed sets each price by company, needs, budget and headcount. Its Maestro AI coach costs $5 a user a month on a Microsoft Azure Marketplace plan.
Degreed Learning sits on top of your LMS
Degreed Learning is a learning experience platform, or LXP. It is a single point of access for all learning. Courses and internal training built on an LMS are tracked from the same place as informal resources. Learners mark articles, videos and podcasts complete themselves.
An LMS is a learning management system. Course sign-ups happen in the LMS or another course provider, not in Degreed. Degreed Learning connects your LMS, content providers, HR system and talent systems. Docebo, Cornerstone OnDemand, SuccessFactors, Coursera, Pluralsight and Udemy provide verified learning time to Degreed. Managers and group admins can assign learning to staff with a due date. Admins can send nudge emails to remind learners to complete an academy or custom programme.
Standard e-learning course files can run through Degreed with SCORM Cloud. You turn it on by contacting your Client Success representative at Degreed. A SCORM completion appears as Verified Complete within 24 hours.
Degreed also sells Academies. These are cohort programmes with due dates, prerequisites, projects, discussions and live or virtual training. Steps and sections can be locked until earlier ones are complete. Degreed offers Extended Enterprise for customers, partners, resellers and suppliers. Customers who want two or more Degreed products can talk to Degreed about bundling.
Where Degreed helps with finding learning, skills and AI practice
Maestro gives staff a practice partner at any hour
Maestro is Degreed’s AI coach. Staff can talk to it by text or voice, day or night. Maestro Studio makes custom AI coaches, roleplays, quizzes, surveys and forms. For managers, the coaching uses the team’s skill data and learning activity. Maestro works in 29 languages that Degreed supports. TEKsystems reports that new sellers landed a first services meeting up to six times faster after Maestro role-play in onboarding.
A person approves what Degreed’s agents draft
Degreed agents build personal pathways from skill data and the content catalogue. A pathway is an ordered set of learning. The agents also check content for broken links and stale material. Learning staff review, edit and approve each draft. A Degreed executive said a person approves every agent action before it reaches a learner or a system of record. Admins set rules for each Maestro experience. An organisation may ask staff to accept an AI consent form before they use Maestro.
Recommendations follow the job role and the skill level
With Role-Aligned Skill Management, each person’s job role comes from the HR system link. An admin setting called Enable Degreed AI Skill Inference then makes recommendations from that role. Dynamic Skill Plans build themselves from each person’s skill levels and the company’s priority skills. Degreed can suggest content at a learner’s rating and up to two levels above it. Degreed does not automatically add the skills of completed content to a profile.
Free pathways and a very large list of connections
Degreed Learning has 800+ integrations, including Slack and Microsoft Teams. It connects to content you already license and to your own content. It includes Open Library pathways at no extra cost. Degreed AI agents score that content. Instructional designers review it before it goes live.
Who uses Degreed, and what they report
Most customer stories come from large employers
Degreed has helped over 6 million people at nearly 300 organisations. Capgemini has 360,000 people, BT Group 105,300 and Cigna 73,700. Two of the smaller stories are Exness at 2,500 and 84.51° at 1,575. Sendero is labelled small-to-medium, and its learning team has five members. If your company is far smaller than most of these, ask Degreed for a reference of your size.
Most of Ecopetrol’s learning ran outside its LMS
Ecopetrol reports 440,000 learning items completed in six months. Only 20% of them went through its LMS. That is the gap Degreed Learning fills on top of an LMS. Ericsson reports that completion of its anti-bribery and corruption training went from 0% to 99% in 44 days. Staff accessed the compliance training via Degreed.
Customers report faster completion and saved time and cost
BT Group reports that a pathway took five months to reach 90% completion and was completed in five weeks. Pernod Ricard reports it unified learning for 18,000 employees and saved €600,000 from platform consolidation. 84.51° reports 175 trainer hours saved each year in onboarding.
Where it stops, from records to privacy to the exit
Course sign-up and the record of who finished stay in your LMS
Course enrolments happen in an LMS or another course provider. Degreed records a course as complete or not complete, with no progress in between. Verified completions are sent from a third-party system, such as an LMS, Workday, LinkedIn Learning or Pluralsight. Admins can also upload verified completions by file. Decide which system holds the record an auditor would ask for. One Degreed help article says admins assign required learning with an upload template. Another says required learning from an outside source cannot be assigned or marked complete inside Degreed. Ask to see this work on your own courses.
Maestro and Academies are for existing Degreed clients only
Only existing Degreed clients can buy Maestro. Only existing clients can buy Academies, which are cohort programmes for defined groups. Skill Check-in is a Beta feature in Limited Release. A new customer should check what the first order can include.
Managers can see staff skills, and a private profile still reports activity
The organisation decides whether staff can opt out of My Team. If My Team is on, a learner’s skills and ratings are visible to their manager. Managers can run reports on the learning activity of their direct and indirect reports. Degreed can turn Manager Reporting off on request. A learner can set a profile to Private, so only the learner sees it. Under Degreed’s privacy policy, Private does not stop the activity data being collected and shared with the employer. Where the employer turns on Maestro, Degreed collects text histories and transcripts of voice conversations.
Degreed may use anonymous data from your use of the service
Under Degreed’s terms, Degreed may use, store, analyse and disclose aggregated anonymous data in any manner it sees fit. It needs no prior written consent from the customer. That data covers product or feature usage, skills data and functionality metrics. It is anonymised so it cannot be attributed to the customer or any user. Under its privacy policy, Degreed owns all rights in it. The terms also let Degreed access the customer’s account remotely to inspect use of the service. Degreed said in August 2023 that all data it uses to train its machine learning models is anonymised. Show these terms to whoever handles privacy.
The uptime promise pays in extra days
Degreed commits to 99.5% monthly uptime of the production application. A weekly maintenance window is left out. Uptime between 95% and 99.49% earns a five-day extension of the service term at no cost. Uptime below 95% earns ten days. To claim, the customer must log a support ticket within ten days after the month in question. Response and resolution times by severity are estimates.
Ending the agreement runs differently for each side
Either side can end the terms only for a material breach left unfixed after 30 days of written notice. What follows depends on who ends them. If the customer ends them, it pays only fees accrued to the notice. Prepaid fees for later periods are refunded. If Degreed ends them, Degreed reserves the right to collect the fees for the rest of the committed term. Have a lawyer read the breach terms before you sign.
What happens to your data and your people’s profiles when you leave
Plan your exit before you sign. On termination, the duty to return or destroy data does not cover backups or the user profiles Degreed keeps. Each former user may keep their profile under a direct agreement with Degreed. A former employee with no personal email on file has their profile deleted 90 days after they leave. Direct Data Connector gives access to the reporting data and costs extra. It holds no deleted user data.
The mobile app has fewer features than the web app
Admin features are only in the web app. The mobile app is a subset. It gives access to the learning feed, notifications, Maestro, Pathways, Plans, assigned content and the profile. Degreed aims for WCAG 2.2 level AA in its web app and mobile apps.
What Degreed costs and how you pay
Degreed prices each deal by company, needs, budget and headcount. On Microsoft’s Azure Marketplace, Degreed Skills + Learning AI has one plan, Enterprise LXP. It is priced per organisation on request. Services you can add include implementation, change management, skills activation, engagement and adoption, learning experience design and technical consulting.
Maestro has two ways to buy. One is a user subscription at $5 a user a month. The other is bundles of Maestro usage, shared across all licence users. Degreed reports Maestro use in summary and detailed reports. The detailed report includes a user identifier for each use.
Academies are priced on user licences plus a recurring services plan of around 20% of annual contract value. Degreed’s standard Learning Experience Design bundle includes three custom client pathways and a workshop series for up to 15 participants. An extra standard HR system connection is sold as a service.
Fees are invoiced yearly in advance and are due within 30 days. They are non-refundable unless the order form provides otherwise. A licence is used up when a user first logs in. The licence cannot be reallocated while Degreed still stores any data for that user. The customer can allocate an unlimited number of users. Used licences are capped at the number on the order form. Late payments carry interest of 1.5% a month, or the legal maximum if that is lower.
You could also run training steps with agents built on your own systems. We have mapped what that looks like. The HR Agent Map
What to ask Degreed before you sign
- Which system holds our record of who finished each required course? Good answer: A named system that holds the record, with completions sent to Degreed.
- Can you assign required learning and mark it complete on our own courses? Good answer: A live demonstration with our courses.
- Can Maestro go in our first order, given that it is sold to existing clients? Good answer: Yes, written into the first order form.
- What is the full price of the products we need? Good answer: One written quote with a line each for Degreed, Maestro, Academies and services.
- If uptime falls below 95%, can we end the agreement instead of taking ten free days? Good answer: Yes, a written right to end after repeated misses.
- Can we switch off the use of our usage and skills data in your aggregated data? Good answer: Yes, in the order form.
- How long do you keep Maestro text histories and voice transcripts? Good answer: A retention period that we set in writing.
- Are the opt-out from My Team and Manager Reporting switched on for our staff? Good answer: Yes, set before launch.
- Which of the features we want are in Beta or Limited Release? Good answer: A written list with release dates.
- What export do we get on leaving, and what does Direct Data Connector cost? Good answer: A price in writing and all our records in the export.
Alternatives to Degreed
If Degreed looks like a second system you do not need, look at Docebo, LearnUpon, Absorb and LinkedIn Learning. For managers practising hard conversations, Risely’s Merlin is another route. Buying nothing new is a real option too.
Docebo, LearnUpon and Absorb are LMS products. They hold what Degreed leaves to an LMS, which is course sign-up and compliance records. Docebo’s enrolment rules by branch and group assign training automatically. LearnUpon re-enrols learners at intervals the admin sets, so they can maintain certification. Absorb’s e-signatures are valid for use under 21 CFR Part 11, the US FDA rule on electronic records. Absorb also completed a SOC 2 Type 2 examination. Degreed has a LearnUpon link. A due date set in LearnUpon puts the course first in a learner’s Degreed feed as a required course. Docebo sends Degreed verified learning time. You can buy an LMS first and add Degreed later.
LinkedIn Learning is a library of courses. It is not a traditional LMS. LinkedIn Learning For Teams costs $379.88 a seat a year. LinkedIn Learning’s Small Teams plan covers up to 20 learners. Through a standard called xAPI, LinkedIn Learning reports completions back to the learning platform. Degreed receives verified completions from LinkedIn Learning.
Maestro’s role-play is for existing Degreed clients. Risely’s Merlin is a separate route for managers who want to practise hard conversations. Merlin is Risely’s AI coach. It plays the other person in the conversation, for example a defensive direct report or a sceptical VP. The manager tries an approach and adjusts it before the real talk. Merlin also coaches a manager through situations, such as a team member who tells them they are thinking about quitting. Merlin is a practice partner. It does not deliver training or keep completion records.
Our market guide places Degreed next to the other learning products.
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