Opus Training

Records outlast the people, and a named person plans the rollout

Customers run from one site to more than 200 locations

These cases come from Opus’s own customer stories. Each result is what that customer reports.

SCORM files, shared logins and plan tiers decide how far it goes

You pay per location, and Credits and add-ons come on top

Opus is typically priced per location with no seat count. Per-user pricing is available. Volume discounts apply. Billing can be annual, quarterly or monthly. A free trial is offered. Every plan includes unlimited admins.

Opus gives an example invoice of 150 licences at $93.12 each, paid upfront for an annual discount. Treat it as the shape of an invoice, not your quote. Fixed fee charges are licence purchases and any one-time setup fees.

The contract sets the billing cycle, the contract length and the payment terms. It also sets the licences bought per team member or per Location. Billing begins on the agreement start day. Two licence rules can matter. On an annual plan the licence count does not go down during the billing period. The invoice reflects the most activated profiles at one time in the billing period. Ask Opus which of these rules apply to a per-location contract.

Checklists and Audits are an add-on to any plan. Compliance Training is an add-on sold as pay-as-you-need courses for restaurant and hospitality businesses. Additional content build work can be scoped as a paid add-on.

Premium content, including most compliance training, uses Credits at $10 each, with bulk discounts. A Credit is used when a team member starts a premium course, not when it is assigned. When the balance reaches 0, each new premium assignment that starts costs $10 per Credit. Credits bought upfront with the contract expire one year after purchase. Credits bought in the dashboard do not expire. Most Marketplace courses are free.

Opus’s terms include information about automatic renewals. Fees follow the applicable Statement of Work. Unless specified otherwise, amounts are due within 30 days of receiving an invoice. Opus’s Billing FAQ lets you end the contract at any time by contacting Opus. Payment and ownership terms survive termination. Its Terms of Use set termination rights for employers and enterprise users in a separate Statement of Work. Ask which one governs you.

At your choice, Opus will delete all your personal data after the Terms end, unless law requires storage. Until then Opus retains it unless otherwise agreed.

Questions to put to Opus before you sign

1. Which plan holds the features we need, such as work-account login, franchise set-up and HR system connections? Good answer: A plan name for each feature, written on the order form.
2. Which plan covers the languages our staff speak? Good answer: A list of languages for that plan, in writing.
3. What do we pay per Location, and what would per-user pricing cost for the same staff? Good answer: Both figures on one quote.
4. How many Credits does each premium course use, and when do our Credits expire? Good answer: A Credit count for each course we want, and the expiry date of every Credit.
5. Which licence rules apply to a per-location contract? Do extra activated profiles in a busy season change the invoice? Good answer: A written rule on how the most activated profiles at one time set the invoice.
6. Your Billing FAQ lets us end the contract at any time. Your Terms of Use point to a separate Statement of Work. Which one governs us? Good answer: The order form states our exit right, our notice date and any fee.
7. If we own SCORM courses, will you host them so completion comes from the package? Good answer: Yes, switched on in our contract, with scores in the reports.
8. What can we take out when we leave, in which formats? Good answer: A named export for training records and a named format for courses.
9. If staff share a device, how does each person sign in, and what record does each person keep? Good answer: An individual sign-in on shared tablets, with each history kept.
10. Which lessons work offline, and when do results reach Opus? Good answer: A list of offline lessons and a written rule on when results arrive.
11. How do admins sign in on our plan? Opus uses Google, an email link or a text code for the dashboard. Passwords work only in the Opus Training app. Good answer: A written list of admin sign-in methods for our plan.
12. What does “4x higher frontline adoption than a typical LMS” compare against? Good answer: A named comparison group, a date and a source.

Alternatives to Opus Training

If Opus does not fit, look at Axonify, Mitti Training and EasyLlama. Buying nothing is a fourth route.

Opus’s one training signal today is guest feedback. Axonify turns manager observations into measurable signals. Look at Axonify if you want manager observations, not guest reviews, to drive what training comes next.

Opus starts from what guests write. Mitti has a feature in Early Access that creates training courses from flagged inspection areas. That starts from what an inspection finds. Ask Mitti to show you the Early Access feature working before you rely on it.

Opus sells most compliance training as premium content at $10 a Credit. Its harassment prevention course points to seven US places with their own requirements. They are California, Connecticut, Delaware, Illinois, Maine, New York and Washington, D.C. EasyLlama sells compliance courses at $24.95 per course per learner per year. Its Core plan costs $59.95 per user per year. Its harassment courses are updated yearly with jurisdiction-specific content. Ask Opus how many Credits a course uses, then compare like for like.

Whether you need Opus at all depends on four cases. Opus gives most value where consistency across locations is slipping. It also gives most value where standards change faster than retraining and teams are lean. The fourth case is where in-person coaching no longer covers every location. If none of these fits you, the need may be smaller. Opus offers a free trial, so you can check the fit before you commit. The learning management systems guide covers the wider choice.