Disco

Disco drafts courses, answers within permissions, and an admin approves replies and actions

Disco suits staff who learn together, with up to 500 members on the Organization plan

Disco fits a company that wants staff trained in groups, with discussion and live sessions. The Organization plan covers up to 500 members. One example is Kids & Company. It rolled Disco out to more than 3,000 employees.

Kids & Company reports an 85% course completion rate, about a 25% increase. It also reports an 81% employee engagement rate across announcements, forums and events. Disco’s For Companies page calls that same 81% an increase in employee engagement, so ask what the starting figure was.

The Council of Canadian Innovators runs cohorts on a yearly cycle. Its three-level program for board directors runs three cohorts per year across all levels. It trains up to 300 new learners annually.

Company login, API, HR-system sync and the export route are on Enterprise, and Knowledge Check has no passing threshold

Disco gives two prices for the Organization plan and two trial lengths

Enterprise is custom-priced and scales to 100,000 or more members. Prices are in US dollars. Plans are billed annually, with monthly billing also available. Annual billing carries a lower effective monthly rate. The Organization plan includes a live onboarding workshop, weekly office hours and a discount for nonprofits.

Disco’s pricing page offers a free 14-day trial. Its billing article gives every new Academy a free 7-day trial. Plan changes and cancellations go through the account team.

Fees can change, and refunds are limited. Disco’s terms reserve the right to change fees, and a new Order Form is required if the organisation agrees. Under the terms there are no refunds for fees except as the agreement provides. Disco’s billing article puts refunds case by case.

The terms renew in one-year terms by written agreement. A late payment has two stages. Disco’s FAQ puts the pause on an account typically at 21 days of non-payment. If fees stay unpaid for more than 60 days, Disco may remove your data.

What to ask Disco before you sign

1. Which price applies to our order, $399 or $499 a month, and is it billed monthly or yearly? Good answer: One figure in writing, with the billing period beside it.
2. Is the trial 7 days or 14 days, and can we test every feature we plan to buy? Good answer: One length in writing, with those features switched on.
3. Can a quiz carry a pass mark, and will the Member Report show each learner’s score? Good answer: Yes, and the report goes to an auditor as it stands.
4. If a course uses xAPI or cmi5, how would it run and report in Disco? Good answer: A written route, or a plain no.
5. How does a customer on the Organization plan export data after termination? Good answer: A written route that does not need the Enterprise API.
6. Below Enterprise, can staff use the company login and can our HR system feed profile fields? Good answer: Yes with a written price, or a plain no.
7. Which parts of the phone app can members not yet use, and by when will they arrive? Good answer: A written list matched to our staff’s tasks, with dates.
8. Which SOC 2 report, Type I or Type II, will you share under a non-disclosure agreement before we sign? Good answer: The Type II report, before signature.
9. Where will our staff data sit, and can we choose the country? Good answer: A named country in the order form.
10. Which outside AI providers handle our content, and does the no-training promise cover them? Good answer: Named providers and a written promise that covers each one.
11. Will you cap any fee change for the length of the term? Good answer: A written cap, and notice before any change.
12. What are the refund terms for our order? Good answer: Written into the order form, not left to a case-by-case decision.

Alternatives to Disco, including buying nothing

TalentLMS, Absorb, and 360Learning each answer one limit in Disco.

Disco does not support xAPI or cmi5. TalentLMS supports SCORM 1.2, xAPI and cmi5. Absorb works with SCORM 1.2, SCORM 2004, AICC, xAPI and HTML5.

Disco’s phone app is a beta release. In 360Learning’s mobile app, SCORM 1.2 and SCORM 2004 courses can be downloaded for offline use.

Buying nothing yet is a real option if you need an HR-system link and would not price Enterprise. Disco’s API and HR-system sync sit on Enterprise.