360Learning lets your own experts build the courses

360Learning is a learning platform for training staff. An author writes a prompt or uploads a document. The AI drafts a course, and the author checks it before anyone sees it. The Team plan costs $8 per user per month for up to 100 users. Business and Enterprise plans are priced by quote. Course content is not included.

By Ashish Manchanda Published 23 Oct 2026 Last updated 23 Oct 2026

In one line

A learning platform where people across your company build courses with AI help. It then assigns them and records who finished.

Buy it if

People inside your company will write the training. You want an AI-drafted first version that an author checks. You want a record of who finished each course, and when.

Do not buy it if

You want ready-made courses included. Access to the services does not include content. You want a firm price for more than 100 users before you speak to sales.

Price

Team costs $8 per user per month for up to 100 users. Business and Enterprise are quoted. The first term in the US agreement is 36 months unless the order form provides otherwise.

Your experts write the courses and AI drafts the first version

360Learning delivers training, tracks who finishes it and lets many people write courses. It is aimed at mid-size and enterprise companies. Over 2,500 teams use it.

An author starts a course by typing a prompt, uploading a PDF, Word or PowerPoint file, or both. Admins, editors and contributors can all do this. The AI builds the course and also uses existing courses, filtered by who may see them. The course stays in the edit screen, so the author can change it first. Admins can add group guidelines on company culture, teaching goals and compliance. The AI then underlines the parts of an uploaded document that break them.

The AI can also write quiz questions from the text of a course or from video subtitles. The author checks each question they want to add. Courses made with AI carry a disclaimer. 360Learning encourages authors to review all generated content before publishing.

Learners play courses and paths in the product. A path is a set of courses in a fixed order or any order. Paths can use relative due dates. Live training can run in person or online, and Zoom and Microsoft Teams work for online sessions.

An AI assistant called the Companion helps learners. Any user can ask it what to learn next. Admins, coaches, editors and contributors can use it to change courses in bulk. One request handles up to 500 courses. The user reviews the matching courses, clicks Update, and a Revert button appears afterwards.

Check AI marking before you switch it on. AI Smart Review acts as a grading agent. It validates an answer that is close to the guide. Otherwise it sends the answer to the instructor or the learner’s manager. The AI cannot fail a learner or ask a learner to retry. A person cannot re-correct a validated answer. AI Smart Review is not enabled by default.

Its records, AI data terms and HR connectors are in place

Completion records, expiry dates and re-enrolment are built in

The product keeps the history you need to show who finished what. Reports give an audit trail of who completed training, when, and with what score. Certificates have a validity period and expiry alerts. Learners can be enrolled again automatically, counted from the last completion or from the certificate expiry. Course versioning records which version each learner played.

It keeps your prompts out of model training

The AI runs on Microsoft Azure OpenAI Service. Customer data does not fine-tune or train the underlying OpenAI models. The US contract adds that input data and results will not train the provider’s models. They will not be accessible to other customers or the provider. Prompts are stored for up to 30 days in Microsoft Azure data centres in Europe. For US customers who asked for it, AI inputs are stored in the US. Customers own the content generated from their inputs.

It connects to SAP SuccessFactors, Workday and other HR systems

Connectors cover SAP SuccessFactors, Workday, BambooHR, HiBob, UKG Pro, ADP Decidium, Deel, Personio, NetSuite and Salesforce. A flat-file connector imports user files exported from any HR system. Workday, HiBob, UKG Pro, Deel, Personio, NetSuite, Salesforce and the flat-file connector have separate pricing. Price the one you need before you sign.

Security audits are in place, and usage data downloads free

The vendor is SOC 2 Type II and ISO 27001 compliant. An external security audit is commissioned twice a year, and clients may audit the platform. During the agreement you can export training content as JSON. Contact data and usage statistics download as CSV, split by user, group and training programme, free of charge.

Who writes the courses at customers, and how big they are

Many colleagues write courses at Opella, Simplyhealth and Murex

At Opella, 91 internal authors created 1,040 courses, and the launch took four months. Simplyhealth created over 1,000 courses in-house, with 20 subject experts building them. Murex has involved 15% of its workforce in creating courses. This model works only if people in your company have time to write. Decide who they are before you sign.

Simplyhealth moved from a locked spreadsheet to an LMS

Simplyhealth has over 900 employees. It had no learning management system before. It tracked training in a password-protected spreadsheet. It needs to prove it delivers training under the rules of the UK financial regulator, the FCA. It reports 80% active monthly users.

Companies from 200 to 132,000 employees report 82% to 95% completion

Beyond Retro has 200 employees and reports 95% course completion. Yousign has 200 employees across France, Italy and Germany and reports 84%. Cerba has 15,000 employees and reports 82% average completion. Michelin has 132,000 employees and reports 86%.

JBS USA runs 92,000 employees on one platform

JBS USA moved 10 older learning systems onto 360Learning and uses 14 languages. About 75,000 JBS production workers learn on Android tablets. JBS chose 360Learning mainly for AI translation, its single biggest reason.

No course content is included, and several features need a named add-on

Your own authors, or a partner library, supply the courses. Under the US agreement, access to the services does not include content. 360Learning works with three content libraries, Go1, OpenSesame and LinkedIn Learning. LinkedIn Learning courses and statistics sync into the catalogue. The Go1 connector syncs the Go1 catalogue and learner statistics. Udemy courses and paths sync in as well.

Skills, translation, shared tablets and raw data need named add-ons

Skills needs the Skills solution. Course translation needs the Globalization solution, and it is capped at 1,000 automatic course translations per platform per month. Shared mode for shared devices needs the Mobile Advanced solution. Raw learning data for your analysts needs the Data Connect solution. Adding users automatically from a company directory needs the SCIM Integration. The BambooHR user sync needs the HCM Connect solution. Skills, translation and raw data are requested through your account manager at 360Learning, called the Customer Success Partner. Ask whether each one is in your quote.

The assistant cannot read SCORM files or the course being played

The Companion answers from the text in course activities, paths, video transcripts, titles and summaries. It does not use course files in the SCORM format, or document content. It may answer a widely known topic without quoting a source. In the course player it works on the web only. Your Customer Success Partner must activate it, and it does not use the course being played. AI moderation of forum comments is off until you ask for it. It can archive a comment that is not harmful.

An activity built by AI has no score

Authors can describe an activity in a prompt and the AI builds it. The activity has no score and counts as done once viewed. Nobody can edit it or see its code. It stays available unless you turn off AI features for the company.

The vendor’s own pages disagree on offline learning

SCORM is a common file format for e-learning courses. 360Learning’s help centre puts offline play with exceptions. Learners can download courses and paths in the mobile app and play them offline. SCORM 1.2 and 2004 courses can be downloaded for offline use. The xAPI, cmi5 and AICC courses cannot, and neither can a course with an AI-built activity. 360Learning’s LMS product page puts it more widely. Learners can access all courses and assessments, even offline, on the mobile app. Ask which of your courses will play offline.

A certificate belongs to a path, not to a single course

A certificate cannot be attached to a standalone course. If your required training is a set of single courses, ask how certificates will work.

Accessibility is partly met

The vendor is partially conformant with WCAG 2.2 Level AA, the web accessibility standard. It works with Level Access to audit the web, iOS and Android apps and issue VPATs, which are accessibility reports.

Two 360Learning documents disagree on the privacy setting. A platform setting hides individual-level results for stricter privacy standards, such as German regulatory expectations. Its help article puts the limit this way. With the setting on, the manager dashboard and custom reports still show individual data. Its Germany FAQ puts it differently. When the visibility setting is activated, it hides all platform statistics for all user roles. The FAQ also encourages keeping the default visibility of individual data. Your Customer Success Partner switches the setting on.

$8 a user for Team, a quote for the rest, and what a contract holds

The Team plan costs $8 per month for each active user, billed monthly, for up to 100 users. The minimum monthly invoice is $8, and the platform administrator counts as a user. A 30-day free trial is available before any commitment. It applies once per customer.

Two Team documents count users differently. Under the Team terms, the price is calculated on the registered users on the subscription date. Under the billing help article, every user who had an account during the monthly cycle is billed. The vendor can revise the Team price by email, effective two months after the notice. You can end the plan during that period.

Business and Enterprise plans are priced as Custom, and they are generally offered as annual contracts. Their user model can be registered users, monthly active users or a mix in one contract. There is no minimum number of users. 360Learning provides Professional Services, and the fee is not a flat implementation fee.

One public contract is an example of what a full quote can hold. In December 2024 the Brussels Capital Region published a notice for support of the platform. Its estimated value is €300,000 for about 1,785 users over 4 years. It covers licences, advanced solutions and recurring support and maintenance of the SAP HR connector. Ask what your own quote holds.

The first term is 36 months unless the order form provides otherwise

The US agreement sets an initial period of 36 months unless the order form provides otherwise. Services are billed annually in advance. Outside a material breach, leaving early costs the remaining balance of the committed contract value.

It renews on its own, and the price may change before it does

The agreement renews automatically. Each party may give notice at least two months before the expiry date, by registered letter. The notice must reach the vendor in that time. The price may be revised on notice no later than 3 months before an automatic extension. A price notice can arrive as late as one month before the deadline to cancel.

Going over your user count brings a revised invoice

If users exceed the subscribed maximum, the vendor sends a revised invoice at the unit prices in your order form. A user is a person with a unique identifier, which is an email address. Logins are personal.

The uptime promise covers plans labelled differently from Team and Business

Under the SLA for Essential and Advanced customers, platform availability is at least 99.8%, measured monthly. Those labels are not Team, Business or Enterprise. The US agreement makes no uptime guarantee unless the Documentation identifies one. Uptime, planned maintenance, response time and incident history are published on status.360learning.com.

Liability is capped at what you paid in the last 12 months

Each party’s total liability is capped at the amounts paid to the provider in the 12 months before the event.

Two documents give two timings for your data on leaving

Under the Team plan terms, data is permanently lost on termination unless you ask within 30 days. The vendor then quotes a charge for retrieval. Another 360Learning article puts deletion later. All platform data of a cancelled platform is deleted automatically 4 months after cancellation. On a Team plan you can cancel at any time and keep access to the end of the cycle. Ask which timing applies to you.

You could also run training steps with agents built on your own systems. We have mapped what that looks like. The HR Agent Map

What to ask 360Learning before you sign

Which solutions and connectors are in our quote, and what does each one cost? Good answer: A written list, with a price or the word included beside each item.
Where will our ready-made courses come from, and is that cost in the quote? Good answer: A named library with a price, or a plan for our own authors.
On Team, do you bill registered users on the subscription date or everyone with an account in the cycle? Good answer: One rule, in writing, with the platform administrator’s place in it.
Can the 36-month first term be shorter in our order form? Good answer: Yes, with the shorter term written into the order form.
What cap will you put on a price revision before an automatic extension? Good answer: A capped percentage, and a notice date that leaves us time to decide.
Which plan does the 99.8% uptime SLA cover, and will you put an uptime promise in our order form? Good answer: A named plan, and a written monthly figure with a stated remedy.
How do staff without a work email address get a personal login? Good answer: A named method that we can test with our own staff.
With the privacy setting on, which dashboards and reports still show individual data? Good answer: One answer, in writing, that matches your Germany FAQ and your help article.
If we leave, how long do we have to retrieve our data, and what does it cost? Good answer: One period, a stated price or none, and a deletion date in writing.
Which AI features are on at the start, and which need our Customer Success Partner? Good answer: A written list we can match to our own AI policy.
AI Smart Review cannot fail a learner, and a person cannot re-correct a validated answer. How do we handle a wrong pass? Good answer: A written process, or a decision not to switch Smart Review on.
When someone leaves, can their data be fully anonymised? Good answer: Yes, or a written list of what is kept, since a user ID is kept now.
What does each relative due date count from? Good answer: One clear start point, written in the product guide.

Alternatives to 360Learning, and when to wait

If 360Learning stops short for you, look at Docebo, Go1 and Axonify. Risely’s Merlin suits a narrower job, and waiting is a real choice.

Docebo answers the content gap inside a full platform. Its content marketplace has over 30,000 courses and certifications from content providers. Ask whether the courses you want are in it.

Go1 starts from the library instead. It offers more than 2,000 courses for certification prep, continuing education and professional development. Go1 is built as a flexible alternative to a traditional LMS. It can stand alone for organisations just starting their training programmes. 360Learning also syncs the Go1 catalogue, so you can use the two together.

Axonify covers one gap. An activity built by 360Learning’s AI has no score and counts as done once viewed. Axonify tracks knowledge scores and confidence data.

Risely’s Merlin is an AI coach, not a learning platform. It delivers no training and keeps no completion records. Merlin plays the other person in a conversation, such as a defensive direct report or a sceptical VP. A manager can practise their approach before the real conversation. Merlin also works through scenarios, such as a team member saying they are thinking about quitting. 360Learning has its own AI Roleplay, where authors upload company documentation and publish scenarios to learning paths. Merlin fits a manager who wants to practise without an author building the scenario first.

A wrong buy is costly to undo. The first term is 36 months unless the order form provides otherwise. Outside a material breach, leaving early costs the remaining balance of the committed contract value. Run the 30-day free trial with your intended authors first. Our market guide sets every learning product side by side.

More in this guide

The Learning management systems guide
Compare the 57 researched products how each delivers training, what its AI does, what it costs and the contract terms.
Mid-market companies which learning products suit 200 to 2,000 people, what they cost and what to ask.
Enterprise companies which learning products suit 2,000 people or more, what they cost, how contracts run and what to ask.
Frontline and deskless teams how training reaches staff away from a desk, what it costs and what to ask.
Regulated industries how learning products keep the training records that auditors check, what that costs and what to ask vendors.
Companies whose HR system has its own learning product what it covers, what it costs and what else exists.