Confirm sells two learning platforms. Choose by who you are training.

Learn:Up customers report quick onboarding and Learn:Go customers report saved time

Learn:Up customers report onboarding speed and learner scores. Learn:Go customers report completion and trainer time.

Pick the platform by who you are training

Confirm’s frontline customers include Pret, IHG Hotels, Lidl, Decathlon, Canada Goose, Aramex and Potbelly. Confirm supports more than 26 million learners across more than 30 industries.

EU gaps, one-way HR links and records that vanish when you delete a person

Under Learn:Up’s terms, you buy the product as it is today. The purchase does not depend on features that are promised for later.

Leaving needs a plan too. After termination, WorkRamp has no obligation to maintain or provide your Customer Data and may delete it. Under its hosting policy, Learning Pool may delete all client data no earlier than 30 days after termination. That comes after it gives you access to copy it. Under Confirm’s US terms, the supplier deletes personal data or, if you direct it in writing, returns it. Copy your records before you give notice.

Confirm’s fair usage policy limits storage per organisation. The limits are 20GB for the database, 150GB for files and 1GB for a single upload.

$9 a month, $16 a year, and the contract terms that sit on top

Mind the units. Learn:Up starts at $9 or £7 per user a month. At that starting price, a year costs $108 per user. Learn:Go starts at $16 or £12 per user a year. Both are billed annually. Each price assumes a different company size, 200 people for Learn:Up and 5,000 for Learn:Go. Neither is your quote.

Practice is priced apart, from $4 or £3 per user a month. It has a free trial of up to 30 days inside Learn:Up. Library content for Learn:Up is priced on request. The AI Assistant Connector comes with Learn:Up at no extra cost. Its questions count against your plan with the AI assistant provider.

Learn:Up commits you to a year of cash. Unless the order differs, fees are billed annually in advance. They are non-cancellable and non-refundable. The term renews for 12 months unless either side gives notice at least 30 days before it ends. Invoices fall due in US dollars within 30 days. Use above the purchased levels is invoiced at the order rate or at WorkRamp’s standard rates.

Confirm’s US terms work differently. The contract continues year to year after the initial term. The client can end it with written notice at least one month before each anniversary. A client may also end a contract when the initial term expires, with at least two months’ written notice. After the initial term the fee rises in line with the Consumer Price Index. The supplier may also review and increase the fee, with at least 60 days’ written notice.

Torbay Council’s award to Learning Pool had a total value of £40,090 for 1 April 2024 to 31 March 2025. It covered a learning management system and three libraries. Ask for a quote that splits platform from content the same way.

One licence rule needs a question. The Learning Pool LXP charges licence fees on active users. If active users stay over the licence by a large amount, the subscription upgrades itself to the next tier. Confirm’s own pages use the old name Learning Platform for more than one thing. The Learn:Go page gives it as Learn:Go’s former name. The help centre gives it as the LXP’s former name. The sub-processor list has a Learning Pool Platform (LMS, LXP) apart from Learn:Go. Ask whether the rule applies to Learn:Go.

Uptime has two figures. Learning Pool commits to 99.9 percent availability in its hosting policy. It sets one exclusive remedy for an outage it causes. On its Learn:Go page, Confirm puts uptime at 99 percent. Ask which one goes into your order.

What to settle before you sign

1. Can one contract and one price cover Learn:Up and Learn:Go for our workforce? Good answer: One written quote with each platform’s price at our headcount, and one renewal date.
2. Which terms cover Learn:Go? Learn:Up’s agreement is with WorkRamp, Inc. Confirm’s US terms have Learning Pool Inc. as the supplier. Its UK terms have Learning Pool Limited. Good answer: One named company, with its terms attached to the order.
3. What is our price per user per year at our headcount? Good answer: One yearly figure per user. Learn:Up is priced by the month and Learn:Go by the year.
4. Which AI features are on for all our users by default? Good answer: A written list of what is on, and how to switch each feature off.
5. If we train people in the EU, which connectors and apps will they get? Good answer: A written list for the EU version, with the Dublin data centre priced.
6. Which uptime number applies to us, and what is the only remedy for an outage? Good answer: One uptime figure in the order, and a remedy written out.
7. Does the active-user rule on tier upgrades apply to Learn:Go? Good answer: A yes or no in writing, with the user count that triggers a move.
8. How do we export our training records before we leave, and what does it cost? Good answer: A named export method with its cost, finished before any deletion date.
9. What is the cap on the fee increase after the first term? Good answer: A fixed cap written into the order.

Alternatives to Confirm, including buying nothing

If Confirm’s two-platform shape does not fit, look at Axonify, Docebo and TalentLMS. Risely’s Merlin suits managers who need to practise hard conversations.

Axonify is built for frontline teams. Its daily short questions adapt to each worker’s progress. Axonify prices on a quote. Its team replies within one business day and then sends an estimate.

Docebo aims at mid-market to large enterprises, 250 to 100,000+ users. It suits companies training at least 250 learners, who may be a mix of customers, partners and employees. That is the Learn:Up shape. Its price depends on the product tier and active users.

TalentLMS publishes its prices. Core costs $119 a month for 1 to 40 users. Pricing follows the unique users who log in each month. A free plan covers up to 5 users and 10 courses. Its TalentCards app serves teams who are not behind a desk.

Merlin is Risely’s AI coach. In roleplay it plays the other person in a hard conversation. Examples are a defensive direct report or a sceptical VP. A manager practises the approach before the real conversation.

Buying nothing yet is also an option. On Learn:Up, a year’s fees are committed up front and are non-refundable, unless the order differs. If you want to weigh that against the other learning products, start from the learning management systems guide.