HireRoad PeopleInsight
PeopleInsight pulls data from your HR and recruiting systems into dashboards, and a HireRoad analyst helps your team use them. Essentials starts at $250 a week, and HireRoad advertises it as monthly with no annual contract. The master agreement reads differently, because fees are annual and non-cancellable unless your order sets other terms. It also lets HireRoad train its AI on your data. Get the billing and the AI limits written into your order.
Dashboards and an analyst, with contract terms to negotiate first
PeopleInsight joins your HR and hiring data into dashboards, and an analyst from HireRoad helps. The contract is stricter than the advertised monthly price suggests.
Your HR team is lean and your people data sits in several systems. You want working dashboards within weeks, and an analyst to help. You will negotiate the billing and AI terms before you sign.
Your legal team will not accept HireRoad training its AI on your data. You need a monthly contract and cannot get it written into your order. One HR system holds your people data, and you have not yet tried its own reports.
Essentials starts at $250 a week with monthly billing. Add-ons cost extra. Enterprise is an annual plan.
It joins your HR and hiring data, and an analyst helps you use it
PeopleInsight joins data from your HR and recruiting systems and puts it in one set of dashboards. HireRoad does the joining-up work, so your team does not have to. It handles the linking, cleaning and modelling of data across your HR systems. To do that, PeopleInsight has ready links with key technology partners. It links directly to Greenhouse, and Workday is the third-party system customers connect most often.
HireRoad runs your first dashboards in as little as 5 days after it receives your data. A dedicated PeopleInsight analyst comes with the platform, so the work does not fall only on your team. HireRoad offers self-serve dashboards and delivers executive-ready reports each month.
The questions it covers are the ones an HR team gets asked. Start with pay. You can compare pay by job title, function and demographic against industry benchmarks. You can also view hiring and workforce measures by filters such as ethnicity and gender. Then look ahead. You can forecast headcount needs and adjust for seasonal trends. Finally, look at who might leave. You can read engagement survey results next to retention data. Succession data covers named successors, how ready each one is and who may leave. You can click down to an individual employee.
HireRoad’s AI assistant is called PIA. It gives instant answers to business questions and flags risks. Its AI finds trends, diagnoses causes, predicts outcomes and reads free-text answers such as survey comments. On the ADP Marketplace, HireRoad splits its AI into two kinds. One forecasts future values of a measure from past data. The other writes summaries that flag measures passing a set threshold. Both Essentials and Enterprise include AI insights, diagnostics, predictive analytics and PIA.
If you run ADP Workforce Now, you can also buy PeopleInsight through the ADP Marketplace. Users sign in from the Marketplace My apps page. The ADP link reads three ADP systems and syncs daily. Data now moves through a direct, automatic connection instead of an uploaded file. The Essentials edition there has 15 HR dashboards and 14 recruiting dashboards, and limited AI chat usage.
PeopleInsight is one product in a wider HireRoad family. HireRoad also sells Recruit, an applicant tracking system with analytics built in. Recruit links to HireRoad’s Learn learning system and to PeopleInsight. HireRoad bought PeopleInsight, a company founded in 2012, and announced the purchase on 22 August 2022.
Where PeopleInsight is easy to say yes to
You can start monthly and try it first
HireRoad advertises Essentials from $250 a week with monthly billing and no annual contract. You can try before buying and cancel at any time. Get that written into your Sales Order, because the standard agreement bills annually. You can move up to the annual Enterprise plan whenever you need it.
An analyst works alongside your team
A dedicated PeopleInsight analyst comes with the platform as an extension of your team. If you need more hours, the Essentials plan offers extra analyst support as an add-on. On the ADP Marketplace, PeopleInsight also has a 10-hour consulting package as an add-on.
HireRoad’s customer results show hours saved
HireRoad reports that goeasy saved more than 20 hours a week on data reporting and analysis. It reports that goeasy’s turnover fell 23% in one year. It reports that Be Biopharma saved about 382 hours a year. It also reports $47,180 a year in productivity savings for Be Biopharma, more than it paid for PeopleInsight. These are HireRoad’s own published results, so ask how it measured them.
The security basics are in place
HireRoad encrypts all data at rest and in transit. Only employees who need it for service, support or troubleshooting can reach your data. Its agreement promises to keep your data logically separate from other clients’ data. It also carries cyber liability insurance with a $5,000,000 total limit for the policy. The cover applies to claims made while the policy runs.
Which teams PeopleInsight is built for
A lean HR team with data in several systems
PeopleInsight is built for lean HR teams at companies of 300 to 3,000 employees. Three Oaks Hospice has a 3-person HR team. It connected its ADP Workforce Now data to PeopleInsight. HireRoad reports the team removed four weeks of manual reporting a year by automating its quarterly board reports.
A bigger HR team with one data analyst
Intercom is a PeopleInsight customer. It is a growing tech company with a 50-person HR team and one data analyst. So PeopleInsight is also used where the HR team is large but has a single analyst.
A company that runs ADP Workforce Now or Greenhouse
PeopleInsight has a ready link to ADP Workforce Now and syncs from it daily. You can buy it through the ADP Marketplace on one contract. It links directly to Greenhouse. One customer quoted by HireRoad used PeopleInsight in place of manual moves of data between Greenhouse and Paylocity.
A mid-market company
HireRoad’s people analytics and HR software is tailored to support the growth of midmarket businesses. On the ADP Marketplace, the Essentials edition covers up to 1,000 employees. The Enterprise editions there split at 500 employees. So the edition you buy on that route depends on your headcount.
Where the contract and the data handling need attention
The website sells PeopleInsight as flexible and monthly. The agreement you sign is stricter on billing and gives HireRoad wide rights over your data. Read these terms as closely as the feature list. The contract is with Acendre Technologies, Inc., which does business as HireRoad, and Ontario law governs it.
Monthly on the website, annual in the agreement
HireRoad advertises Essentials as monthly with no annual contract. Under its master subscription agreement, fees are invoiced annually in advance. They are due within 30 days, unless your Sales Order sets other terms. Payment obligations are non-cancellable and fees are non-refundable, again unless the Sales Order sets other terms. The agreement renews for the same term unless either side gives 30 days’ notice before the term ends. HireRoad can raise the renewal price by giving 60 days’ notice before the term ends. A price notice that arrives 60 days before the end leaves you about 30 days to decide whether to cancel. Unless your Sales Order changes it, the monthly offer is not what the contract gives you. That is why the billing terms belong in your Sales Order.
Your data can train HireRoad’s AI, and some of it stays after you leave
Under HireRoad’s master subscription agreement, client data will be used to develop and train AI models. The same agreement gives HireRoad a perpetual, worldwide licence. HireRoad may use client data to develop, train and enhance its AI-enabled functionality. Aggregated and anonymised data used to train AI models is kept after the contract ends. On the ADP Marketplace, HireRoad puts it differently. There its AI models run inside the PeopleInsight environment. The data is not shared with model providers or used to train generalised foundation models. On its PIA page, HireRoad adds that its AI services exclude personal information and process only data you authorise. Ask HireRoad which statement governs your contract.
The data you hand over is sensitive
HireRoad’s data processing addendum covers the personal data it handles for PeopleInsight. That may include name, email, date of birth, IP address, race or ethnicity and veteran status. PeopleInsight reads employee fields from ADP that include birth date, gender, race and annual salary. It can also read applicant fields from ADP recruitment, such as race, gender, disability indicator and military status. HireRoad’s AI models use employee data for HR questions, and requisition and candidate data for recruiting questions. So these fields sit close to what the AI models work on. Ask what the models can see.
Your data can be handled in several countries
HireRoad hosts PeopleInsight at two data centres, both in Canada. Canadian Web Hosting is PeopleInsight’s hosting and infrastructure provider. Amazon Web Services provides infrastructure for the wider HireRoad platform and hosts all its products. HireRoad may process and transfer personal data from Europe in and to the United States, Canada and third countries. That is in its data processing addendum. Two HireRoad affiliates are also sub-processors for PeopleInsight. These are other companies that handle your data for HireRoad. They are HireRoad Canada Holdings Inc in Ottawa and QuiRC Qualitative Insights, Research & Consulting Inc. in Toronto. Ask which company holds your data, and in which country, at each step.
Two descriptions of its SOC 2 audit
On its security page, PeopleInsight is “AT 101 SOC 2 certified”. On its ADP Marketplace listing, it maintains “SOC2 type 2” certification. These are two different labels, so you need to know which report you will receive. A SOC 2 attestation report is available on request, so ask for it. HireRoad also follows standards such as ISO 27701, GDPR and PCI.
Uptime, liability and warranty
HireRoad commits to commercially reasonable efforts to keep the service available 99.0% of the time. That is a commitment to try, not a flat promise, so ask what happens if it misses. HireRoad also caps its liability. The cap is at least $10,000 and rises with what you paid in the 12 months before the claim. The cap does not apply to indemnification, which is HireRoad’s promise to cover certain claims. HireRoad warrants that purchased services will not be materially decreased in functionality during a subscription term.
Terms that can change and charges that can grow
HireRoad may update the agreement by posting new terms. Updated terms apply to active orders two weeks after posting. So ask for a written clause that your signed version governs for the whole term. HireRoad may use your name and logo for marketing until you revoke permission in writing. It can invoice overuse charges if you go beyond the scope in your Sales Order. Overdue charges may accrue late interest of 1.5% a month, or the legal maximum if that is lower. Fees exclude taxes unless your Sales Order sets other terms.
What it costs, and what happens to your data when you leave
Here is what a year of PeopleInsight costs, and what happens to your data at the end. HireRoad advertises Essentials from as low as $250 a week with monthly billing. At the starting price, 52 weeks comes to $13,000, before add-ons and tax. HireRoad sells add-ons for extra data feeds, extra users, more AI chat prompts each month and extra analyst support. Custom dashboards come with Enterprise, or as an add-on to Essentials. Enterprise is an annual plan for teams with a dedicated analytics budget that need more support or customisation. Ask HireRoad for its price.
Through the ADP Marketplace you buy PeopleInsight on one contract, paid monthly or annually. The standard agreement bills annually unless your order sets other terms. Settle the billing before you rely on the monthly price.
When the contract ends, HireRoad deletes client data within 30 days. Back-up copies may persist for 30 more days. HireRoad keeps aggregated and anonymised data that it used to train its AI models. It will certify on written request that destruction is complete. HireRoad deletes or returns personal data when the contract ends or expires. Settle how you take your data out before you sign.
You could also get these reports and answers from agents built on your own systems. We have mapped what that looks like. The HR Agent Map
Ten questions to put to HireRoad before you sign
- Will you write monthly billing and cancel-anytime into our Sales Order? Your agreement makes fees annual and non-cancellable by default. Good answer: Yes, in the Sales Order itself, with the billing period and the notice to cancel stated.
- Will you remove the licence to train your AI on our data, or limit it to our own account? Good answer: A written exception, plus deletion of anything derived from our data when we leave.
- Which of our fields do your AI models read, and can we leave out race, disability and veteran status? Good answer: A written field list that we control, with sensitive fields switched off by default.
- Which SOC 2 report do you hold, and for what period? Will you send it before we sign? Good answer: The latest full report, named with its type and dates.
- In which countries will our data be stored, processed and supported, and by which companies? Good answer: A named country and company for each step, and a promise of notice before any change.
- Will you cap renewal increases and give us more than 60 days’ notice of a new price? Good answer: A written cap, and notice that arrives well before the cancellation deadline.
- Will you put an uptime figure and a remedy for missing it in our contract? Good answer: A fixed uptime figure, with a refund or the right to leave if you miss it.
- Which of our systems have a ready link, and who builds the rest? Good answer: A named list of systems, with HireRoad building and maintaining each link.
- What do Essentials, the analyst hours, the extra users and the AI chat prompts cost in our order? Good answer: An itemised price for each, and a stated limit on each.
- How do we take our data out when the contract ends, in what format and by when? Good answer: A stated file format and date, written into the contract, then a certificate of deletion.
Alternatives to HireRoad
If PeopleInsight comes off your shortlist, look at Visier, One Model, SplashBI and ADP. The first three also pull data from several HR systems into one place. ADP’s own analytics sits inside the ADP system. Buying nothing is the other option.
Visier prices by the number of employees, and the price varies with the products you buy. You ask its sales team for a price. It offers a 30-day free trial of Visier People. Its customers range from mid-size enterprises to the largest companies. Workforce Insights is built to run without a dedicated analytics team, though an analytics lead helps. HireRoad includes an analyst, so ask each vendor who keeps the dashboards current after launch.
One Model sells three editions called Essentials, Data Mesh and Enterprise. Each has a Get a quote button in place of a price. Extra data sources and insight packs on Essentials are pay as you go. One Model links data from Workday, SAP SuccessFactors, ADP, Oracle, Greenhouse and SmartRecruiters. Its prediction tool, One AI, is in the Enterprise edition only.
SplashBI connects directly to Oracle, SAP, UKG and Workday. It adds an AI chat and forecasting on top of the HR systems you already run. Look at it if one of those systems holds your people data.
ADP’s Enhanced Insights costs $3.00 per employee per month on the ADP Marketplace, with the first payment free. It is available to clients who use People Analytics powered by ADP DataCloud. You can also buy PeopleInsight from the same marketplace and compare the two there.
Before you buy anything separate, read what your own HR system’s analytics covers. Our guide for companies whose HR system has analytics covers when a separate product is worth it. The comparison of 33 people analytics products puts them side by side. Our people analytics guide explains how the whole market differs.
https://hireroad.com/platform · HireRoad PeopleInsight platform · read 6 Nov 2026
https://hireroad.com/why-peopleinsight · Why PeopleInsight · read 6 and 9 Nov 2026
https://hireroad.com/about · HireRoad about us · read 9 Nov 2026
https://hireroad.com/pricing · HireRoad pricing and pricing questions · read 6 and 9 Nov 2026
https://hireroad.com/peopleinsight-essentials · PeopleInsight Essentials · read 6 Nov 2026
https://hireroad.com/meet-pia · PIA, the PeopleInsight AI assistant · read 6 Nov 2026
https://hireroad.com/security · HireRoad security · read 6 Nov 2026
https://hireroad.com/sub-processors · HireRoad sub-processors · read 6 Nov 2026
https://hireroad.com/products/hr-recruit · HireRoad Recruit · read 6 Nov 2026
https://hireroad.com/greenhouse-partnership · PeopleInsight and Greenhouse · read 6 Nov 2026
https://hireroad.com/solutions/compensation · PeopleInsight for compensation · read 6 Nov 2026
https://hireroad.com/solutions/monitor-headcount · PeopleInsight for headcount · read 6 Nov 2026
https://hireroad.com/solutions/succession-planning · PeopleInsight for succession planning · read 6 Nov 2026
https://hireroad.com/solutions/retain-top-talent · PeopleInsight for retention · read 6 Nov 2026
https://hireroad.com/people-analytics-for-lean-hr-teams · PeopleInsight for lean HR teams · read 6 Nov 2026
https://hireroad.com/resources/news-hireroad-acquires-peopleinsight · HireRoad announcement of the PeopleInsight acquisition, 22 August 2022 · read 6 and 9 Nov 2026
https://hireroad.com/resources/workday-reporting-made-easy-with-peopleinsight · Workday reporting with PeopleInsight · read 6 Nov 2026
https://hireroad.com/resources/transforming-hr-with-ai-the-future-of-talent-management · HireRoad article on AI in talent management · read 6 Nov 2026
https://hireroad.com/resources/three-oaks-hospice-case-study · Three Oaks Hospice customer story · read 6 Nov 2026
https://hireroad.com/resources/lean-hr-teams-journey · Three Oaks Hospice webinar · read 6 Nov 2026
https://hireroad.com/resources/intercom-case-study-peopleinsight · Intercom customer story · read 6 Nov 2026
https://hireroad.com/resources/scaling-hrs-impact-how-goeasy-cut-costs-and-enhanced-performance-with-peopleinsight-by-hireroad · goeasy customer story · read 6 Nov 2026
https://hireroad.com/resources/small-team-big-impact-how-be-biopharma-scales-hr-reporting-analytics-with-peopleinsight-by-hireroad · Be Biopharma customer story · read 6 Nov 2026
https://3872305.fs1.hubspotusercontent-na1.net/hubfs/3872305/2025%20Assets/HireRoad%20online%20%20combined%20MSA%202025.pdf · HireRoad master subscription agreement and data processing addendum, 2025 · read 6 and 9 Nov 2026
https://apps.adp.com/en-US/apps/608294/peopleinsight-for-adp-workforce-now/ · PeopleInsight for ADP Workforce Now, ADP Marketplace · read 6 Nov 2026
https://apps.adp.com/en-US/apps/608294/peopleinsight-for-adp-workforce-now/features · PeopleInsight for ADP Workforce Now, features · read 9 Nov 2026
https://apps.adp.com/en-US/apps/608294/peopleinsight-for-adp-workforce-now/editions · PeopleInsight for ADP Workforce Now, editions · read 9 Nov 2026
https://apps.adp.com/en-US/apps/607996/peopleinsight-connector-for-adp-workforce-now · PeopleInsight connector for ADP Workforce Now · read 9 Nov 2026
https://www.visier.com/workforce-ai/product/workforce-insights/ · Visier Workforce Insights · read 6 Nov 2026
https://www.visier.com/sandbox/ · Visier free trial · read 6 Nov 2026
https://www.onemodel.co/pricing · One Model pricing · read 6 and 9 Nov 2026
https://www.onemodel.co/news/people-data-cloud-growth-milestone · One Model announcement on its data model · read 6 Nov 2026
https://splashbi.com/assets/PeopleAnalyticsSoftwarePage-BFU2pckK.js · SplashBI people analytics software · read 6 Nov 2026
https://apps.adp.com/en-US/apps/397988/enhanced-insights-powered-by-adp-datacloud · ADP Enhanced Insights · read 6 Nov 2026
https://apps.adp.com/en-us/apps/397988/enhanced-insights-powered-by-adp-datacloud/configure · ADP Enhanced Insights price and edition · read 6 Nov 2026