HiBob

Bob Surveys runs engagement and lifecycle surveys inside HiBob, next to your HR records. Anonymity depends on the smallest group the survey creator sets, and lifecycle feedback carries names. HiBob quotes a price and renews for 12 months. It deletes personal data within 30 days of termination. Check benchmarks, reach and exit terms before you decide whether it is enough on its own.

By Ashish Manchanda Published 28 Oct 2026 Last updated 28 Oct 2026

Bob Surveys keeps engagement answers inside the HR system

In one line

Bob Surveys runs engagement and lifecycle surveys inside HiBob. Results sit beside headcount, turnover and performance data.

Buy it if

You run HiBob as your HR system and want survey results next to your people data. You want AI topics and sentiment on staff comments from the same product.

Look elsewhere if

Some of your staff have no work email, and HiBob’s answer on reach falls short. You need more than 14 days after termination to ask for your data. You want a survey product apart from your HR records.

Price

HiBob quotes its price. The quote depends on employees, Bob products and services. Every subscription includes Core HR.

For whether a survey comes with an HR system’s plan, read the guide for HR system owners.

Surveys, anonymous links and AI analysis, all inside Bob

This is how a survey goes out and how staff answer it. An admin picks a survey from the library of research-based surveys. The admin sets the survey period in days and the number of reminders. The invitation is an email from a chosen employee. It carries an Answer anonymously link. Lifecycle feedback forms take scale, select and free-text answers.

Survey owners and permitted viewers see ratings and responses, not participant names. Results can go to team leads, managers and executives, each with their own view. The results screen has a colour grid of scores by group and a question breakdown. A Correlations tab compares survey items.

AI analysis sorts free-text answers into topics. Top trending topics appear after the survey ends, with at least 20 responses. Bob AI does not evaluate employees. Managers and HR stay responsible.

HiBob integrates with Slack, Teams, Google Workspace and applicant tracking tools. A connection called MCP lets outside AI assistants read and write in Bob where Bob allows it.

Our guide to employee engagement software sets Bob Surveys beside the other kinds of product.

Scores sit beside headcount, turnover and performance data

Results sit beside HR data

Survey results sit next to headcount, turnover and performance data. HiBob also splits sentiment trends by team and site. A score can then be read beside the people numbers around it.

AI features can be switched off

Account admins can switch AI features on or off in AI Settings. The platform runs without them. That matters because AI reads staff comments. Neither HiBob nor its AI providers train on customer data. Data sent to AI providers is not stored or logged. Optional AI features use OpenAI, with processing in the EU.

Follow-up on low scores

A low score can trigger follow-up questions, so HR gets more than a number. The Surveys Agent creates surveys and turns responses into insights. Bob AI can also draft survey questions.

Surveys run at set moments

Bob Surveys sends onboarding, anniversary and exit surveys. The same product runs engagement surveys, with AI analysis.

Six limits on anonymity, alerts, AI review, benchmarks and reach

Bob Surveys is one part of an HR system. So its limits sit where an HR system and a survey meet. They concern anonymity, names, alerts, AI review, benchmarks and reach.

Anonymity rests on a setting

The survey creator enters the minimum number of responses needed to view each question’s results. An audience chosen by name must be more than five employees. The colour grid stays hidden until the anonymity threshold is met. Grouping fields that could expose identity appear as Other.

Lifecycle feedback carries names

Surveys can be anonymous. The lifecycle feedback form collects named feedback. Know which of your surveys is which before staff answer.

Risk alerts live in the same system

HiBob puts early warning on attrition risk under Engagement. HiBob offers alerts on high-risk employees in People Analytics. Through MCP, an AI assistant can spot flight risk from signals like tenure and compensation timing. It can also identify at-risk talent. Bob AI will not recommend actions that directly affect employees without human judgment. Ask whether survey scores feed any of these alerts, and who sees them.

AI output needs your review

Under HiBob’s AI Terms, output may include inaccuracies or bias. The customer is responsible for human review of AI output. The customer is responsible for notice, transparency and consents required by law when it uses the AI features.

The eNPS benchmark comes from HiBob customers

eNPS includes benchmark data from HiBob customers. eNPS asks how likely staff are to recommend the company as a place to work. Ask which other questions carry a benchmark, and who is in the comparison set.

The invitation is an email

The survey invitation is an email from a chosen employee. It carries an Answer anonymously link. Ask how staff without a work email take part.

SafeBreach, a security research firm, reported a setting on org-chart exports that affected six customers. HiBob reports a fix. Ask HiBob how it tells customers about incidents like this.

AlgoSec and Defined.ai run their surveys in Bob

Two HiBob customers show how surveys get used inside Bob.

AlgoSec uses surveys inside Bob

AlgoSec has 400 employees. Its HR team builds action plans with managers from survey feedback. AlgoSec reports a survey led to a company-wide hybrid working model.

Defined.ai surveys twice a year

Defined.ai has 250 employees. It runs engagement surveys twice a year with Bob templates.

A quoted price, a 12-month renewal and 30 days to delete data

You need a quote to see a number. Pricing is customised. The quote depends on employees, Bob products and services. Every subscription includes Core HR, and AI capabilities are included.

Signing commits you to a user minimum and fees you cannot cancel. Under the subscription terms, each order sets a minimum number of authorised users. Fees are non-refundable and non-cancellable. Fees may change on renewal. Customers may buy implementation as professional services. HiBob’s professional services obligation runs 12 months from purchase, and those fees are non-refundable.

The subscription renews automatically for 12 months. That needs two things. HiBob gives written notice at least 45 days before renewal. The customer gives no counter-notice 30 days before. HiBob caps its aggregate liability at the amount the customer paid in the 12 months before the event.

Two dates set what happens at the end. HiBob deletes personal data within 30 days of termination. Under the subscription terms, a copy of data is available on written request within 14 days of termination. HiBob may also turn Customer Data into anonymised, aggregated information. HiBob owns that information and may freely use it.

You could also run survey steps with agents built on your own systems. We have mapped what that looks like. The HR Agent Map

Eight questions to put to HiBob

What is the smallest group Bob Surveys reports on, and who can change it? Good answer: A written floor that survey creators cannot lower.
Do survey scores feed any attrition-risk alert, and who sees the alert? Good answer: Only group scores, and a named role per alert.
How do staff without a work email take a survey? Good answer: A named route you can test before signing.
Which questions carry a benchmark, and who is in the comparison set? Good answer: A list of questions, with the type of companies.
Who tells our employees that AI analyses their comments? Good answer: Ready notice wording from HiBob, which you send as its terms require.
Will you extend the 14-day copy window and the 30-day deletion in our order? Good answer: Yes, with the file format and window written down.
Will you put the 99.9% uptime figure in our contract? Good answer: Yes, with a stated remedy.
Which Bob products and services does our quote include, and what costs extra? Good answer: A written list of each product and each fee.

Alternatives to HiBob, including buying nothing

If Bob Surveys stops short, look at Qualtrics for exit terms and Energage for benchmarks. Buying nothing is a third route.

How data leaves is a contract term, and the two contracts differ. HiBob gives a copy of data on written request within 14 days of termination. HiBob deletes personal data within 30 days of termination. Under Qualtrics’s terms, the customer can access and export Customer Data at any time during the term. Qualtrics deletes remaining data, backups included, within six months after expiration, unless law requires retention.

HiBob’s eNPS includes benchmark data from HiBob customers. Energage suits a buyer who wants to see how large the base is. Energage reports benchmark data from more than 17 years, covering 27 million surveys and 70,000 organisations. Its Insights product lets customers benchmark scores against thousands of surveys across industries each year.

Buying nothing means you run no Bob Surveys. You give up survey results beside headcount, turnover and performance data. You give up follow-up questions that trigger on a low score. You also skip the duties in HiBob’s AI Terms for analysing survey comments. Those duties are human review of output, and notice and consents required by law.

More in this guide

The Employee engagement guide
Compare the 40 researched products how each asks staff, who sees the answers, what it costs and the contract terms.
Mid-market companies which engagement products suit 200 to 2,000 people, what they cost and what to ask.
Enterprise companies which engagement products suit 2,000 people or more, what they cost, how contracts run and what to ask.
Companies whose HR or performance system already runs surveys what the survey part of an HR or performance system covers, what it costs and what else exists.