TINYpulse

TINYpulse Engage runs regular pulse surveys, with recognition, 1-on-1s and onboarding in the same product. SMS, Slack, the API, single sign-on and languages may cost extra. Data is processed in the United States and Vietnam, and benchmarks come from TINYpulse customers. After termination, TINYhr gives limited access for up to two days, only to export dashboard information.

By Ashish Manchanda Published 28 Oct 2026 Last updated 28 Oct 2026

TINYpulse Engage is a pulse survey with add-on routes and a two-day export window

In one line

TINYpulse Engage sends regular pulse surveys. It adds recognition, 1-on-1s and onboarding surveys.

Buy it if

You want short surveys on a steady rhythm. You want recognition and onboarding in the same product. You can accept data processed in the United States and Vietnam.

Do not buy it if

You need SMS and your contract does not include it, so it costs extra. You need the admin view in a language other than English. You need a long window to export after the contract ends.

Price

The order sets the number of users. Fees rise 7% a year after the initial term unless the order provides otherwise. Orders renew for one-year terms unless either party gives 90 days’ notice.

Short pulses on a steady rhythm, with recognition, 1-on-1s and onboarding

TINYpulse Engage sends staff short pulse surveys and keeps recognition, 1-on-1s and onboarding surveys in the same product. The steady rhythm rests on one question. The Happiness question is the only pulse question scheduled on a regular cadence. Pulse surveys run weekly, every other week or every four weeks. Flexible surveys can be sent at any time with multiple questions.

Your team can edit the questions, but the library has no multiple-choice questions. Customers can edit TINYpulse question wording. Multi-select is custom only. A survey can hold up to 100 questions. The Employee Engagement Survey has 20 questions. An eNPS question is available. It asks how likely staff are to recommend you as a place to work.

Every survey carries one of three privacy settings, and the setting cannot be changed after sending. In Anonymous surveys admins cannot see who submitted which response. In Confidential surveys only Super Admins can receive respondents’ email addresses, through the API or export tool. In Visible surveys admins see respondents’ identities in TINYpulse and reports.

Small groups get protection on the first two settings. Results for Anonymous or Confidential surveys are not shown unless the organisation has five or more employees. A saved group needs at least five employees for filtered results. An attribute value with fewer than five employees is rolled into the all-responses group and cannot be filtered. Results of Visible surveys appear even when the survey goes to fewer than five users.

The same product runs the moments around a survey. Onboard sends new hires four targeted surveys at weeks one, two, four and twelve of employment. Onboard responses are seen by name by the Onboard admin and the new hire’s manager. Automated exit surveys can be scheduled for leaving employees. All exit surveys are Visible surveys, so they identify the respondent. The Retention service must be enabled for them.

Cheers is peer recognition inside TINYpulse. Coach is a development tool for 1-on-1s and goals. Coach also sends 360 feedback requests for performance insights. Coach activity is non-anonymous, except anonymous 360 requests.

Text and driver analysis turn answers into suggested actions. TINYpulse uses machine learning and natural language processing to group every text response into themes and sentiments. Key Driver Analysis identifies which survey elements most affect the survey’s primary outcome. The vendor recommends at least 30 responses. Key Driver Analysis is only available for TINYpulse-created surveys. Recommended follow-up questions and actions are designed by the vendor’s Science Institute.

TINYpulse reads its user list from an HR system. It connects to Workday, BambooHR, UKG, Dayforce and Namely. Each of those holds the master list of users. Workday, Dayforce and Namely users sync weekly. The Workday connection is activated within 5 to 7 business days. BambooHR setup is usually within 5 to 7 business days. UKG setup is usually 7 to 10 business days. The Entra ID integration is for user management only, not single sign-on.

Check the Slack permissions before you connect it. The Slack app has permission to read messages in public channels it has been added to. The permission list also covers private channels and direct messages that TINYpulse has been added to. The reason given for the history permissions is posting and syncing comments.

Our guide to employee engagement software covers how the rest of this market handles the same decisions.

Manager reports and follow-up tools come with the survey

HR controls what managers read

The manager Survey Responses page is off by default. An admin activates it in Platform Settings. Once on, it is on for all Engage managers. Managers then see survey results for the people in their reporting line. The manager report is only for managers with five or more people on their team. An admin can turn off Text Results, which hides text responses, comments and the text analytics report. An admin can also hide a survey from Group Admins and Engage Managers.

Follow-up has its own tools

Each prioritised driver has actions with default tasks and resources that admins can edit. Actions can be marked In Progress or Completed. Progress Plans repeat a survey and trend results for an improvement topic. The Wins Board tracks progress on employee feedback. Wins Board collaborators can be any user. The vendor offers expert guidance on action plans.

Vendor reports a response lift from Slack or Teams

The figure is a 29% increase in response rate. It is for a Slack or Teams integration. Employees can answer inside Slack or Teams. The Slack option may need an add-on.

Two customers report their own results

FCP Euro has over 350 employees and has used TINYpulse since 2019. It reports a 93% completion rate for its engagement survey in 2026. It reports its Engagement Index moved from 3.79 in 2024 to 4.71 in 2025. Galloway & Co. reports turnover fell from the low 20% range to the low teens. It also reports participation rose from 50% to over 70%.

Add-ons, languages, benchmarks and data location set the limits

Nine limits decide whether TINYpulse fits. Each one is a setting or a term the vendor publishes.

Reaching staff away from a desk has limits

SMS is aimed at employees away from a desk. SMS delivery carries an extra fee if it is not in the contract. SMS participation without login is not on by default. A mobile app exists for iOS and Android. Only one Slack workspace can be connected. Teams survey delivery is not supported on Teams GCC or GCC-High. In Outlook Actionable Messages, most mobile and third-party clients display a link instead of the form.

Slack, the API and sign-in buttons may cost extra

The Slack option may need an add-on. The API is an add-on to most subscriptions. Single sign-on through the Google and Microsoft buttons may need extra fees. Some delivery routes need add-ons.

Languages need an add-on

The employee experience is localised through a subscription add-on. The admin view is English only. Employees’ responses are not translated by TINYpulse. Custom questions need the customer’s own translation. More languages are quoted separately.

Anonymous has caveats

In Anonymous surveys admins cannot see who submitted which response. Under its privacy policy, an administrator or manager may still be able to infer who gave a response. That may happen when the response rate is low or responses are cross-referenced by demographics. Private messages let an identified admin write to an anonymous responder. With a third-party provider like TINYpulse, raw identifiable responses sit with a small designated group that can include the vendor. The vendor may reveal a commenter’s identity for threats or abuse after case-by-case review.

Benchmarks use TINYpulse customers

The industry benchmark averages a question across TINYpulse customers in the same industry. It counts customers who asked the question in the last six months. The overall benchmark compares against other TINYpulse customers, described as hundreds. Custom questions cannot be benchmarked. An admin can change the industry setting once.

Storage in Virginia, processing in the US and Vietnam

Its Coach article puts storage in Virginia. It puts all data in Amazon Web Services data centres there. Its privacy policy puts processing in the United States and Vietnam. Transfers to the US and Vietnam rely on the contract or on consent where no adequacy decision applies. An adequacy decision is an EU ruling that a country protects data to the EU’s standard. A Data Processing Addendum is available to subscribers. TINYpulse cites alignment with GDPR requirements. The same Coach article calls TINYpulse ISO 27001 compliant, with an annual penetration test. Its security page calls the certifications it cites AWS data centre accreditations.

TINYpulse may use anonymised data

TINYpulse may use anonymised survey metadata to create new services, features or content. Its terms let TINYhr use aggregate or anonymous data to develop and improve its services and for benchmarking. Under its privacy policy, TINYpulse does not use the non-public content of surveys to monitor and improve its services. Under its terms, TINYhr may not use Customer Content beyond what the service needs without the customer’s written consent. TINYhr may screen Customer Content for objectionable material and may provide analytics or summaries of responses.

Theme labels may be wrong

The vendor warns the analysis may not always be accurate. It groups each text response into up to three themes. Each response also gets a positive, negative or neutral sentiment. Admins can change a theme.

Risk-of-leaving charts need restricted access

The retention and turnover chart plots each respondent as a dot. It sorts respondents using their answers to five questions. One group is engaged respondents more likely to leave next year. Attrition Risk is computed from one survey question. The vendor warns the Retention dashboard holds sensitive personnel information and tells admins to restrict access. The Exit Dashboard now replaces the Retention Dashboard.

Your order sets the price, and the terms of sale set the rest

Your order sets the price, and TINYhr’s terms of sale set the rest. The contract is with TINYhr Inc., doing business as TINYpulse. The product has also changed hands. TINYpulse joined Limeade in 2021 and was renamed Limeade Listening. WebMD Health Services announced on 10 Aug 2023 that it had completed its acquisition of Limeade. The product is now sold as TINYpulse by WebMD Health Services. WebMD calls Limeade Well-Being an employee well-being platform. This guide does not cover it.

The order sets the number of users. TINYpulse sells a per-seat subscription. More seats are added by contacting the vendor. Pricing for additional seats must be agreed in writing unless the order sets it. Invoiced amounts are payable in U.S. dollars within 15 days unless the order provides otherwise.

US federal records hold some past orders. In February 2019 the Department of State committed 19,650 USD for a subscription. Its renewals committed 16,800 USD in February 2020 and 15,600 USD in February 2021. In April 2015 the National Science Foundation committed 3,289 USD for up to 100 users. These orders are years old, so ask for a current quote.

Fees rise 7% a year after the initial term unless the order provides otherwise. Orders renew for one-year terms unless either party gives 90 days’ notice. Fees are non-refundable once paid, with exceptions. A late fee of 1.5% a month may be charged. TINYhr may suspend access immediately if the customer fails to pay when due.

TINYhr can change the terms by posting them. Amended terms take effect once posted, and continued use confirms acceptance. Each party’s total liability is capped. The cap is the fees paid for the service in the 12 months before the first incident. TINYhr commits to commercially reasonable efforts to make the service available.

What you can take out when the contract ends is short. The terms give limited access for up to two days after termination. Its sole purpose is exporting information generally made available through the customer’s dashboard. Customer Content may be erased after 30 days of termination or expiry. The export-all option excludes Onboard, Retention and user data. Downloads older than one year are deleted. Results export as CSV, PowerPoint and Shareback Report. Respondent anonymity is kept in exports.

You could also run survey steps with agents built on your own systems. We have mapped what that looks like. The HR Agent Map

What to get in writing from TINYhr

What is the price for our number of users, and what does the order say about the 7% yearly rise? Good answer: A written price, and a rise that the order sets or lowers.
Is SMS in our contract, and what does it cost if it is not? Good answer: SMS is in the order, or its fee is written down.
Which add-ons do we need for Slack, the API, single sign-on and languages? Good answer: A list with a price for each add-on.
Who can open the Retention dashboard and Attrition Risk, and can we restrict them? Good answer: A named admin role, and a setting that restricts access.
Where is our data stored, where is it processed, and why does processing reach Vietnam? Good answer: One written answer for storage and one for processing.
How long can we export after the contract ends, and what does the export leave out? Good answer: A window longer than two days, with the left-out data listed in the order.
May you use our anonymised survey data to build new services? Good answer: A written answer, with an opt-out if we want one.
When the response rate is low, can an admin work out who answered? Good answer: The vendor gives the rule and the smallest group it applies to.

Alternatives to TINYpulse, including buying nothing

Confirm, WTW, Gallup and Effectory each answer one limit of TINYpulse.

Reaching staff away from a desk is the first limit. TINYpulse sells that reach through SMS that may cost extra and through a mobile app. Confirm builds Engage for frontline and deskless workforces. Confirm also reaches staff by SMS, email, shared devices, WhatsApp and QR codes. No app is required.

Comparison is the second limit. TINYpulse benchmarks come from TINYpulse customers, and custom questions cannot be benchmarked. WTW Engage has nearly 500 employee opinion benchmarks, updated annually. It also has a library of more than 800 questions.

Language is the third limit. TINYpulse localises the employee experience through a subscription add-on and leaves the admin view in English. Gallup offers 55 or more survey languages. Its comment translation supports over 50 languages.

Data location is the fourth limit. TINYpulse processes data in the United States and Vietnam. Effectory stores and processes all data in the European Economic Area, in five standard locations. Its privacy policy puts hosting and processing primarily within the EU. Any processing outside the EU uses only providers in countries the European Commission rates adequate.

Buying nothing means you do three jobs yourself. Onboard sends a new hire four surveys at weeks one, two, four and twelve. Automated exit surveys can take exit dates from the HR system. Cheers gives peers a way to recognise each other. Without them you time onboarding check-ins, exit surveys and peer recognition yourself. A survey that comes with an HR system is a separate route. Our guide for HR system owners covers it.

More in this guide

The Employee engagement guide
Compare the 40 researched products how each asks staff, who sees the answers, what it costs and the contract terms.
Mid-market companies which engagement products suit 200 to 2,000 people, what they cost and what to ask.
Enterprise companies which engagement products suit 2,000 people or more, what they cost, how contracts run and what to ask.
Companies whose HR or performance system already runs surveys what the survey part of an HR or performance system covers, what it costs and what else exists.