Juicebox

Juicebox finds people in plain words, and your company carries the legal duties

Who gets value from it

Where it stops, from legal duties to old profiles

What it costs, what renews and what happens when you leave

The Free plan costs $0 a seat. The free trial depends on usage and has no time limit. Paid plans come with monthly or yearly billing. Monthly billing costs more than yearly billing. All prices are in US dollars. Five seats on Growth cost between $895 and $995 a month, depending on which Growth price applies.

Juicebox calls its usage units “credits”. Finding an email costs 1 “contact credit” and a phone number costs 3. Adding a profile to a sequence uses one for each new contact. You are not charged twice for the same contact. Each exported profile uses one “export credit”. On Growth you cannot buy more of them, so you add seats. AI assistants cost $199 each a month. That price includes unlimited contact and email lookups. A paid Agent seat is needed to start daily sourcing. Each sourcing, paused or action-needed Agent uses one seat.

A yearly plan grants the year’s allowance upfront. On monthly plans, unused allowance does not roll over. Choosing yearly billing by mistake charges the full annual amount. Removing a seat gives no refund for the part of the period that is left.

Paid subscriptions renew on their own unless you cancel. The agreement renews for terms of the first length unless one side gives 30 days’ notice. Juicebox can change fees at the end of a term. It must give 30 days’ notice and may send that notice by email. Late invoices carry a charge of 1.5% a month. You must dispute a wrong bill within 60 days. A cancellation takes effect at the next renewal date and gives no refund for the current period. A paused subscription is still charged when the pause ends. The agreement follows California law. Each seat can be used by one person only. Juicebox may use your company’s name and logo in its marketing.

When the agreement ends, Juicebox makes your data available for 30 days and may delete it afterwards. Deleting an account permanently deletes all searches, shortlisted contacts and profile data. You can export profiles as CSV (spreadsheet) or PDF files. You can also export them into an ATS or CRM. Contact details are optional. A list of past exports is kept. The Business plan includes full help moving data. An extra fee applies to some moves.

Eight questions to ask before you sign

1. Starter and Growth each have two prices. Which one applies to our seats, how big is the yearly discount, and what is the total in writing? Good answer: One price for each seat on the order form, and a total for the year.
2. Will you narrow the clause that makes us pay claims about our hiring decisions, including disparate impact? Good answer: A cap on that cost or a shared-risk clause in the signed contract.
3. Can we have the full bias audit for roles like ours, and wording for the candidate notice? Good answer: A report on our kind of roles and notice text we can use as written.
4. Which AI providers receive our candidate data, and what do they receive? Good answer: A named list of providers and a contract line on what is sent.
5. Does data about how we use Juicebox, including data with names removed, ever train your models? Good answer: A written exclusion in the order form.
6. When we leave, how long do we have to collect our data, and do exports cost anything? Good answer: More than 30 days, a stated file format and no charge per exported profile.
7. Can switching on Automatic approval be limited to admins, and is every change recorded? Good answer: Yes to both, in the settings or the order form.
8. What uptime and support response will you write into our order form? Good answer: Uptime above 99%, a reply faster than five business days and a remedy beyond a small credit.

Alternatives to Juicebox

Pin, SeekOut and Gem are the alternatives, along with buying nothing.

Pin’s AI recruiting agent works on its own across sourcing, screening, messaging and interview booking. It searches more than 850 million profiles. It works alongside the applicant tracking system. Premium ATS links are paid add-ons. Solo costs $99 a user a month on yearly billing. Professional costs $135 or $179. The Business plan is priced by quote.

SeekOut searches nearly a billion public profiles and your own ATS. Its self-serve plan, Sourcing Core, costs $149 a month paid yearly or $179 paid monthly. It comes with a 14-day free trial with no card. Higher plans are priced by quote and invoiced yearly in advance. Those fees cannot be cancelled. SeekOut’s AI screening costs about $2 for each completed interview.

Gem’s AI sourcing agent searches more than 800 million profiles and past candidates in its ATS and CRM. Its application review scores and ranks every applicant with a plain-words reason. In application review, a recruiter makes every advance or reject decision. The sourcing agent and application review are both paid add-ons. AI features unlock with an AI-powered seat. Gem prices by the number of employees and also sells its own ATS. Companies under 30 employees get its all-in-one product free for six months.

Buying nothing avoids a new contract with these terms. Candidates are then found without a sourcing tool.