Klaar drafts each review from the year’s work and the manager decides

Is Klaar the right fit? The short answer

Results from three Klaar customers

Each of the three customer stories below belongs to the customer named with it. None is a promise for every Klaar buyer.

Zenwork has more than 200 employees. Its review completion moved from roughly 70% to more than 95%. Its managers saved more than 10 hours each during review cycles. Its manager-started one-to-one meetings rose 2.3 times. Its monthly goal updates rose from roughly 70% to 90%.

Armstrong Fluid Technology has more than 1,000 employees. Its managers also saved more than 10 hours each during a review cycle. Its review completion reached 94%. Its retention improved 11% year over year. Its monthly goal update rate reached 82%.

NewGlobe has nearly 1,000 people. Its review administration time fell by more than half.

Klaar puts the time managers spend writing reviews 80% lower. It puts feedback quality 40% better. Neither figure comes with a customer name. People at Upwork, Verisys, Cognitio Analytics, Deutsche Telekom Digital Labs and Team Dynamix have reviewed Klaar. Vidyard is a Klaar customer in North America.

Where Klaar is strong

Who should look at Klaar

Where Klaar stops

What Klaar costs and what its published terms say

Klaar ties its price to your company size, your setup and the products you choose. Develop, Engage and Reward are add-ons on top of the base Perform product. Klaar scopes your needs first and keeps pricing transparent.

Under Klaar’s published terms, the subscription fee for the same users may vary with the length of the subscription. A price is valid only for its length and its number of users. Klaar is not liable to offer later subscriptions at the earlier price. The number of authorised users follows the users in the subscription or added to the user list.

Under the same terms, an auto-renewing subscription needs 30 days’ notice before renewal. You can cancel at any time, and the subscription runs to the end of the paid period. Under those terms, Klaar gives no refund for a partly used subscription.

Where no service level is defined, Klaar’s support team responds within 24 hours. Klaar keeps data for as long as necessary, by category of data.

Questions to put to Klaar before you sign

1. What will our whole bill be, with every add-on priced? Good answer: One written quote for our headcount and the add-ons we need.
2. Which price will we pay at renewal? Good answer: A renewal price in writing, fixed for the next term.
3. Which outside AI companies handle our data inside Scout, and where do they process it? Good answer: A named list with a country for each company.
4. Who sees one-to-one transcripts, and can we change the defaults? Good answer: Sharing with HR stays off unless the employee agrees.
5. How does Scout ask people to agree to a recording, including in person? Good answer: A written step each person sees before recording starts.
6. Which customers sit behind the 80% and 40% figures? Good answer: Named customers, with the method behind each figure.
7. Which plan includes 360 feedback, and is it inside the base Perform price? Good answer: The plan named in the quote, with its price.
8. Can one-to-one capture be switched off for the whole company? Good answer: A written yes or no, and who can change it.
9. Which law governs our contract, and do disputes go to the courts or to the arbitrator? Good answer: One law and one route, in the signed contract.
10. Which of Career Tracks, Succession Planning and Leadership 360 can we use today? Good answer: A list of what is on sale now and a date for the rest.
11. Can we change the clause that excludes Klaar’s liability for data lost through unauthorised use? Good answer: Yes, in the order form, with a stated limit.
12. How do our reviews, goals and notes leave Klaar when the contract ends? Good answer: A file format and a time limit, set out in the contract.

Alternatives to Klaar

Lattice, 15Five, Betterworks, Leapsome and PerformYard all run review rounds and put a price on their websites.

Lattice Performance costs $10 a month for each seat, with a $4,000 minimum a year. Its evidence-based review drafts come with every Performance subscription. Implementation of Performance costs nothing extra.

15Five Perform costs $11 per user per month, billed annually. Its AI drafts the written answers. The person writing the review picks every rating.

Betterworks Performance costs $8 per user per month and includes AI assistance. Anytime Calibration comes in the $9 package. Implementation is a one-time cost on top.

Leapsome Performance Reviews cost €7 per employee per month with no setup fees. The platform is always part of the plan. One product cannot be bought without it, so €7 is not the whole bill. The platform level costs €5 or €0 in Leapsome’s estimator. It is free with any Talent Suite product until 31 December. The review tool includes drag-and-drop calibration. Leapsome quotes list prices in its estimator and exact figures in a quote.

PerformYard runs from $5 to $15 per person per month, billed annually. It charges nothing extra for onboarding or training.

You can also keep your current process for now. Count the hours your managers spend on reviews today. Then compare them with the customer results above.