Leena AI

Leena AI is an HR assistant that employees message on Teams, Slack, WhatsApp, the web or by phone. It handles leave, payslips, benefits and letters, then writes the change into your HR system. It cannot override a manager or change a contract. You pay a yearly licence for each employee. Leena AI sends you the price after you answer six questions.

Leena AI finishes HR requests in your systems, and you get a price by quote

In one line

Leena AI answers employee questions and finishes requests inside your HR systems. It prices per employee, per year, with unlimited use.

Buy it if

You run a large workforce and your HR team spends its week on leave, payslip and letter requests. You use Workday, SAP SuccessFactors, UKG Pro, BambooHR or Dayforce. You want employees to reach HR on Teams, Slack, WhatsApp, a phone or the web.

Do not buy it if

You cannot yet say who approves each change the assistant makes to a record. You work in a country with a works council and have not spoken to it. You need a price before any sales contact.

Price

No price is on the website. Leena AI quotes a flat yearly licence for each employee. You get a number within one business day after you answer six questions.

It handles leave, pay, benefits, letters and resignations in one chat

Leena AI’s HR assistant is built for the first line of HR requests. The employee asks in chat and the assistant does the task.

Leave and attendance

An employee applies for leave, checks a balance and corrects an attendance record in one chat.

Pay

The assistant pulls a payslip, explains each deduction and raises a pay discrepancy for the employee.

Personal details and letters

It updates personal details and writes verification letters on request.

Benefits

It enrols employees in plans, compares the options and handles qualifying life events.

Leaving the company

It processes resignations, retirements and terminations from start to finish.

Leena AI connects to Workday, SAP SuccessFactors, UKG Pro, BambooHR and Dayforce. It also connects to ServiceNow, Salesforce and Oracle, with 200 more. A tool called Knowledge Studio links SharePoint, Confluence, ServiceNow knowledge, Box and Google Drive. It indexes that content in one place, so the assistant answers from your own policies.

Employees reach it on mobile, the web, Teams, Slack and by phone. It also works on WhatsApp Business and over SMS through Twilio. It speaks more than 100 languages. Under the EU AI Act, a system that talks to people must tell them they are talking to AI. That duty applies from 2 August 2026. Ask Leena AI how its chat shows this notice.

Leena AI is not tied to one AI model. It runs on Claude Opus 4.8, WorkLM, GPT 5.5, Llama 4 or Gemini 3.5. Ask which one your account uses.

Leena AI reports 60% to 99% of queries answered without HR

These are Leena AI’s own figures from its customer pages. Ask for the same figures from a customer of your size.

Beacon Mobility, 18,000 employees

Beacon Mobility runs an assistant called Beacon Buddy. After 12 months it had handled over 300,000 messages. It automated 60% of queries and saved over 2,000 employee hours, with a ticket resolution rating of 97.5%.

Mahindra Finance, 25,000 or more employees

Mahindra Finance uses Leena AI for HR service delivery. It reports 70% adoption of digital workflows, and the HR teams saved over 9,000 hours in a quarter.

Globe Telecom

The chatbot answers 99% of employee queries in real time. Ticket resolution time fell by 2.5 times and satisfaction rose to 96%.

It keeps your approval steps and sends sensitive questions to a person

It cannot go around your approvals

The assistant cannot override a manager decision or change an employment contract. It cannot take any action that bypasses your approval steps. Every write to a record still passes the same checks as before.

It makes no employment decisions

The system makes no employment decisions and no performance assessments. It makes no call that changes an employee’s terms.

Sensitive questions go to a person

By default, a query the system sees as sensitive goes to a human HR contact. The assistant does not try to resolve it.

Managers cannot read employee chats

Line managers and other employees cannot open chat transcripts linked to a named employee.

HR data stays in your systems

Employee HR data stays in your SAP system or equivalent at all times. It is not moved onto Leena AI’s own servers.

It does not learn from each employee

The deployed assistant does not keep learning from single employee conversations in a way that changes how it behaves later.

Leena AI also publishes a guide written for works councils. It covers the same safeguards. In Germany, a works council has a right of co-determination over technical devices designed to monitor employee behaviour or performance. If you have a works council, send it the guide early.

Both customers with a stated size have 18,000 staff or more

Two customers have a stated size. Beacon Mobility has 18,000 employees. Mahindra Finance has 25,000 or more. Both are large. If you have 500 or 2,000 employees, ask Leena AI for a reference at your size. Do that before you spend a day on a demo.

It suits a company with a high volume of simple HR requests. It fits best where Workday, SAP SuccessFactors, UKG Pro, BambooHR or Dayforce holds your records. It also suits teams that need the same assistant in many languages. Employees without a company laptop can reach it over WhatsApp, SMS or a phone call.

It writes to your records, so you set the rules before launch

The assistant processes resignations, retirements and terminations from start to finish. It writes back to your records. Each write goes through the same checks and approvals as before. Those approvals are yours. If your approval steps are loose today, the assistant will follow loose steps faster.

Before you sign, decide which actions the assistant may finish and which wait for a person. Also decide who owns the list of sensitive topics and who receives them.

Leena AI publishes no price, so you cannot compare it with another product until you have its quote. Every result figure here is Leena AI’s own. Ask when each figure was measured.

Exit and data portability are governed by the vendor contract. It will make the exit and deletion clauses available to the works council. Read them before you sign.

You pay a flat yearly rate per employee, with no cap on use

The Universal Assistant is a flat licence, charged per employee per year. Use is unlimited and never metered. The rate steps down as your headcount grows. It also reflects your mix of workers and the use cases you switch on.

Leena AI quotes a number within one business day after you answer six questions. No dollar rate appears on the website. Pre-built connectors are included.

A second product, the AI Colleagues platform, is priced differently. It has an annual platform fee plus a usage charge. Usage is counted in units it calls tokens. That usage applies only to the autonomous AI Colleagues you run on the platform. It never applies to the Universal Assistant.

Leena AI was founded in 2018. On 29 September 2021 it announced a $30M Series B led by Bessemer Venture Partners. Total funding then stood at $40M.

On leaving, your HR data stays in your own systems of record. It is not moved to Leena AI’s servers. You can export a copy of the data to Excel from every report screen. Some screens also export to PDF and PNG. Ask what happens to chat transcripts and settings when the contract ends.

You could also build the same steps on your own systems. We have mapped what that looks like. The HR Agent Map

Eight questions for the demo

  1. Which of our HR systems can the assistant write to, and which of those writes need a manager or HR approval first? Good answer: A written list of every action, with the approver for each one.
  2. Can we switch off resignations and terminations for our first six months? Good answer: Yes, by action, and our own administrator controls the setting.
  3. What annual rate per employee do you quote for our headcount and our mix of office and shift staff? Good answer: A number in writing, with the rate at the next headcount step down.
  4. Which of your customers has about our headcount, and may we phone their HR lead? Good answer: A named customer of our size who agrees to a call.
  5. What exactly counts as sensitive, and who receives it on our side? Good answer: A written list of topics and a named inbox or person in each country we operate in.
  6. Which language, which channel and which of our HR systems will be live on day one? Good answer: A dated plan that names each one.
  7. What do the exit and deletion clauses in the contract say, and in what file format do our records come out? Good answer: Clauses we can read before we sign, with a stated format and time limit.
  8. Do the AI Colleagues on your platform cost extra, and how do you count usage in tokens, the units you charge for? Good answer: A worked example in writing, using our own volumes.

Alternatives to Leena AI

The closest alternatives are Moveworks, Workativ, Applaud and Wisq Harper. You could also ask your HR system vendor what its own assistant does, or buy nothing yet.

Moveworks also sells by custom quote. ServiceNow completed its purchase of Moveworks on 15 December 2025, so ask who your contract is with. Workativ publishes a Business plan at $349 a month, with a custom Enterprise plan above it. That price helps a smaller team test the idea.

Applaud charges per user per month. You can start with as few as 500 users and expand later. Wisq Harper flags sensitive topics to HR for review. Its data processing addendum says you agree not to send it sensitive data, so ask what that covers.

Our guide to AI HR assistants sets out how the whole market differs.

Sources https://leena.ai/function/hr · Leena AI HR product page · read 2 Oct 2026
https://leena.ai/integrations · Leena AI integrations · read 2 Oct 2026
https://leena.ai/pricing · Leena AI pricing · read 2 Oct 2026
https://leena.ai/agentic-ai-architecture · Leena AI architecture and models · read 2 Oct 2026
https://leena.ai/about-us · Leena AI about us · read 2 Oct 2026
https://leena.ai/agentic-ai-for-beacon-mobility · Leena AI, Beacon Mobility customer page · read 2 Oct 2026
https://leena.ai/mahindra-finance-hr-service-delivery-platform · Leena AI, Mahindra Finance customer page · read 2 Oct 2026
https://leena.ai/globe-telecom-hr-service-delivery-software · Leena AI, Globe Telecom customer page · read 2 Oct 2026
https://blog.leena.ai/series-b-weve-raised-30m-and-are-all-set-for-our-next-growth-chapter/ · Leena AI Series B announcement, 29 September 2021 · read 2 Oct 2026
https://docs.leena.ai/docs/works-council-betriebsrat-engagement-guide · Leena AI works council guide · read 2 Oct 2026
https://docs.leena.ai/docs/how-leena-ai-minimizes-hallucinations · Leena AI, how it limits wrong answers, Knowledge Studio · read 2 Oct 2026
https://docs.leena.ai/docs/exports · Leena AI report exports · read 2 Oct 2026
https://www.gesetze-im-internet.de/englisch_betrvg/englisch_betrvg.html · Germany, Works Constitution Act · read 2 Oct 2026
https://digital-strategy.ec.europa.eu/en/faqs/navigating-ai-act · European Commission, AI Act questions and answers · read 2 Oct 2026
https://www.moveworks.com/us/en/pricing · Moveworks pricing · read 2 Oct 2026
https://www.moveworks.com/us/en/company/news/press-releases/servicenow-completes-acquisition-of-moveworks · ServiceNow completes its acquisition of Moveworks · read 2 Oct 2026
https://workativ.com/pricing · Workativ pricing · read 2 Oct 2026
https://www.applaudhr.com/pricing · Applaud pricing · read 2 Oct 2026
https://www.wisq.com/harper · Wisq Harper · read 2 Oct 2026
https://www.wisq.com/legal/data-processing-addendum · Wisq data processing addendum · read 2 Oct 2026