Wisq Harper

Wisq Harper handles routine HR requests but bars sensitive data

Wisq’s customers resolve most HR questions without a person

Breeze Airways has 2,800 people. Harper resolved 91% of the HR questions it received without handing them to a person, since launch. Nearly half of those questions came in outside business hours.

Boundless is another Wisq customer. It handled 93% of the HR requests it received without escalation. At FICO, a global company of 4,000 people, HR moved from handling triage to working on strategy with Wisq. Each result belongs to that customer, so ask Wisq what your own mix of questions would look like.

Who should put it on a shortlist

Where the contract and the product draw a line

Wisq quotes the price, so ask for it in writing

Ask Wisq for the price in writing before the demo ends. Ask what it covers. Make sure it includes every system you need Harper to work in. The set up runs through Wisq’s Autopilot deployment process.

One contract term affects what you pay. If Wisq brings in a new outside data company and you object, you can end the contract. Wisq then refunds any unused prepaid fees for the rest of that subscription period.

When the contract ends, Wisq destroys all personal data within sixty days. The same limit applies after you ask for it to be destroyed. Get the exact steps in writing, including how you would take your own records out first.

Eight questions for the demo

1. What counts as “sensitive data” in the contract? Does a medical leave or accommodation request count? Good answer: A written list, and a clear yes or no on leave and accommodation requests.
2. Which of our systems will Harper be allowed to change, and which can it only read? Good answer: A named list of systems, with the exact actions Harper can take in each.
3. Does Harper run on HRLM, or on models from Anthropic, OpenAI and Google? Good answer: A direct answer, with the model named for each type of request.
4. Can our employees’ data stay outside the United States? Good answer: A named region, written into the order form.
5. Can you leave our data out when you improve your own systems? Good answer: Yes, written into the order form, covering data you already hold.
6. Which topics does Harper treat as sensitive, and who in our HR team sees what it flags? Good answer: A named list of topics, and a named role in our team who receives each flag.
7. What does it cost for our headcount, and what is not in the price? Good answer: One written quote that covers set up, every system we need and support.
8. Can we speak to a customer close to our size? Good answer: A named customer close to our size, and a call within the week.

Alternatives to Wisq Harper

The nearest alternatives are Leena AI, Moveworks, Applaud and Workativ. They are separate AI assistants that answer employee questions, like Harper.

Harper connects to five HR and payroll systems that sell their own assistants. They are Workday, UKG, SAP, ADP and Dayforce. If you already pay one of them, compare its assistant first.

Buying nothing is the last option. Count the leave, policy and benefits questions your HR team answers in a month. Then decide whether that number justifies a quote. Our guide to AI HR assistants covers how the whole market compares.