UKG Bryte AI

Bryte is the AI assistant inside UKG Pro and UKG Ready. Employees chat with it to request time off, clock in and out, and check their pay statements. It also answers questions about company policies. It does not run payroll or change existing pay records.

By Ashish Manchanda Published 5 Oct 2026 Last updated 5 Oct 2026

Bryte pays off only if you already run UKG, and it does not restrict answers by role

In one line

Bryte is UKG’s own chat assistant. It books time off, handles clock-ins and timesheet requests, shows pay information and answers questions about your policies.

Buy it if

Your employees already use UKG for pay, time or HR. You want them to finish common tasks in a chat instead of searching menus.

Do not buy it if

You need to restrict policy answers by department or role. Employee Assist does not split documents that way. Check too that your edition of UKG is one the assistant works with.

Price

UKG sells Bryte as two services, one for Ready and one for Pro. Ask UKG for the price of each.

Bryte books time off, clocks staff in and answers policy questions

Bryte is a chat panel. Employees type a question or a request. UKG builds the assistant as a set of smaller assistants, each with one job.

The Time Off and Accruals Agent lets an employee request, view and cancel time off. It also shows accrual balances and leave policies. When an employee creates or cancels a request for paid time off, Bryte makes the change on their behalf. The Time Punch Agent lets an employee clock in and out and change their active cost centre. The My Timesheet Agent lets an employee submit timesheet change requests.

The My Pay Agent shows pay statements, compares paycheques and shows upcoming pay dates. An employee can also set up a new direct deposit account through a step-by-step flow. The Leave of Absence Agent answers leave questions from the employee’s own entitlements, eligibility rules and request history.

Two assistants answer questions about company knowledge. Employee Assist answers plain-language questions about your company’s policies and documents. The Company Knowledge and Navigation Agent answers questions about HR policies and handbooks. HR administrators upload those documents and mark them as eligible for AI in Document Manager. It also gives step-by-step help with UKG Ready features. Frontline Assist covers the hourly worker’s day. Employees view their schedule, check punches and accruals, request time off, approve timecards, swap shifts and update their availability.

The chat runs on Google Gemini. The Leave of Absence assistant runs on Gemini 3.5-flash. Employee Assist and Frontline Assist run on Gemini 2.5-flash. Employee Assist indexes your documents inside your own company’s environment. The Company Knowledge and Navigation Agent needs no personal information. Bryte does not keep any data from that conversation after it ends.

Our guide to AI HR assistants shows how the rest of this market compares.

Employees finish real tasks, and a manager still approves timesheet changes

Bryte makes the time-off change for the employee

When an employee creates or cancels a request for paid time off, Bryte makes the change on their behalf. Bryte writes a time change to the timesheet once the employee confirms it.

Timesheet changes still go to a manager

An employee can ask Bryte to submit a timesheet change. Every request goes through your organisation’s normal approval process. Your approvers keep the same step they have today.

Leave answers use only the employee’s own data

For leave of absence, Bryte reads the employee’s entitlements, the eligibility rules and the employee’s request history. Access is read-only and limited to that employee’s own data. Bryte does not keep the leave data after the conversation ends.

UKG does not sell or profile with your data

UKG does not use customer data or personal data for profiling, advertising or similar commercial purposes. It does not sell or share personal data. The company is one of the largest privately held software companies in the world.

Employee Assist does not split documents by role or department

UKG formed on 1 April 2020, when Kronos and Ultimate Software merged. Who can see what differs from one assistant to the next. Check the access rules for each one before you sign.

Employee Assist does not split documents by role or department

Employee Assist answers questions about your policies and documents. Every employee with Bryte access can get those answers. Documents are not split by role or department. Check what you load into it before you switch it on. The Company Knowledge and Navigation Agent works differently. It follows the access rules set on each document.

Bryte reads pay and schedule data but does not change it

Bryte does not run payroll and does not change existing pay records. It shows pay statements, compares paycheques and shows upcoming pay dates. It reads an employee’s schedule only. It does not create, change or delete shifts. Your payroll and scheduling teams keep that work.

UKG may use usage data to build new features

UKG may create aggregated data that is not personal from de-identified or pseudonymised information, such as usage logs. It uses that data to study performance, improve the product and build new features. Ask UKG to describe exactly which logs this covers.

UKG settled a lawsuit after a 2021 ransomware attack

HIPAA Journal reported on 6 July 2023 that UKG proposed a $6 million settlement. The claims related to a ransomware attack and data breach found in 2021. Suspicious activity was first detected on 11 December 2021 in the Kronos private cloud. That cloud ran UKG Workforce Central, UKG TeleStaff, Healthcare Extensions and Banking Scheduling. UKG chose to settle with no admission of wrongdoing.

It suits companies that already run UKG for HR, pay or time

Companies already on UKG Pro or UKG Ready

Employee Assist works with UKG Pro, UKG Pro HCM, UKG Pro Pay or UKG Pro People Center, UKG Pro Workforce Management and UKG Ready. Your UKG account team can tell you which one your edition gets.

Hourly teams that clock in and swap shifts

Frontline Assist lets employees view their schedule, check their punches and accruals, request time off and approve their timecards. They can also swap shifts and update their availability. It works with UKG Pro, UKG Pro Pay or UKG Pro People Center, and UKG Pro Workforce Management.

HR teams that answer the same policy questions every week

The Company Knowledge and Navigation Agent answers questions about HR policies, handbooks and other documents. HR administrators upload those documents and mark them as eligible for AI in Document Manager. It also gives step-by-step help with UKG Ready features. Both uses sit in the same Bryte chat panel.

Ask UKG for the price of each Bryte service

UKG sells two separate Bryte services. One is Bryte AI for Ready. The other is Bryte Assistive AI for Pro. Which one you need depends on the UKG product your employees use.

You could also build the same steps on your own systems. We have mapped what that looks like. The HR Agent Map

Six questions for UKG

What does each Bryte service cost for our edition, and is any part included in what we pay today? Good answer: A written price for each service, with every usage limit named.
Which of our UKG products does each Bryte assistant work with? Good answer: A named list for each assistant, matched to the products we run.
Can we limit Employee Assist to certain departments or roles before launch? Good answer: Yes, with a clear setting, or a plain answer on what to do instead.
Which usage logs do you turn into aggregated data, and can we opt out? Good answer: A short list of log types, with the opt-out written into the contract.
Where does Google process our employees’ questions, and in which country? Good answer: A named country for each assistant, plus a line we can give employees.
What did you change after the 2021 attack, and can we read the report? Good answer: A named list of changes and a current independent security report.

Alternatives to UKG Bryte AI

Some assistants connect to UKG from outside. Moveworks integrates with UKG Pro. Leena AI has a connector for UKG Pro. Workativ’s HR chatbot integrates with UKG and supports read and write. Wisq Harper connects to UKG. See Moveworks, Leena AI, Workativ and Wisq Harper.

Other options come from the owners of HR or pay systems. Workday, SAP, Oracle, Dayforce and ADP each also sell HR or pay systems. See Workday, SAP Joule, Oracle Employee Concierge, Dayforce and ADP Assist. The Microsoft agent connects to Workday and SuccessFactors. Buying nothing is the other route. Employees then keep asking your HR team.

UKG uses outside assistants too. Moveworks reports that its deployment at UKG extends to 15,000 employees, with dozens of live uses. Simpplr reports that UKG unified more than 15,000 employees in 17 days. See Simpplr EX Agent. Our comparison page sets all eighteen side by side.

More in this guide

The AI HR Agents guide
All eighteen assistants side by side on what each completes in the chat, which HR systems it reaches, how it is charged and who reads the chats.
Mid-market companies which assistants come with an HR system, help desk or intranet, and the one standalone assistant that shows a price, Workativ at $349 a month.
Enterprise companies when to turn on an HR suite’s own assistant, and which three to demo when one assistant must reach several HR systems.
Staff without a company laptop or email which six assistants name a way in for these staff, and the question to put to eleven others.