Rippling Surveys

Rippling Surveys starts from HR records and joins answers to people data

Results beside HR data, several survey types and AI you can switch off

Two customers run it monthly and at 30, 60 and 90 days

Rippling Surveys suits a company that wants survey timing to follow HR dates. Two Rippling customers show what that looks like.

Five points to settle before answers join your people data

Rippling Surveys joins survey answers to employee records. That helps follow-up. It also raises questions about who sees what and where the data sits. These five points are worth settling with Rippling before you start.

A custom quote per employee per month, beside the required platform

This section covers what Rippling Surveys costs, what you sign and how results leave. Rippling prices Surveys by custom quote. Customers state what services they need, and Rippling sends the quote.

Most Rippling products are billed per employee per month. Some may include a monthly base fee. On G-Cloud 15, the reseller Generation Digital Limited reports that Rippling bills a monthly base fee for the core platform. It adds a fixed amount per employee per month.

Rippling sells each HR, Finance and IT product separately. The core Rippling Platform is required alongside it. Ask for the platform and Surveys on one quote.

Under Rippling’s terms, buying on an Order Form means accepting the Customer Terms of Service Agreement. It also means accepting the privacy terms and any applicable service-specific terms. Rippling publishes separate AI Services Terms for AI technologies a customer chooses to use. Read them beside the Order Form if you plan to use Rippling AI on survey results.

A BTC Inc HR generalist writes that results can be viewed in Rippling. Data can be exported to create custom dashboards and reports. Ask how long export stays open after the contract ends.

Ask which Rippling company issues the Order Form. Rippling UK Services Limited, company 16024474, was incorporated on 17 October 2024. Rippling reports $1.8B raised from investors including Kleiner Perkins, Founders Fund, Sequoia and Bedrock. Its Series G financing values the company at $16.8 billion.

Eight questions for Rippling, with the answer to want

1. Which survey settings keep an answer apart from the employee profile? Good answer: A named list of settings, and what HR and managers see under each.
2. What does a viewer see when a cut leaves very few people? Good answer: A smallest group we set ourselves, written into the contract.
3. Can we switch off the AI prompts that lead to named employees? Good answer: Yes, by an admin setting, and every change is logged.
4. Can we stop Rippling AI answering in shared Slack channels? Good answer: Yes, by an admin setting we control.
5. Where do survey answers and AI processing sit for our staff? Good answer: A named country for storage and for every outside AI provider.
6. Can any survey result be set against other employers? Good answer: A named source for the comparison, and the questions it covers.
7. What is the monthly price of the core platform and Surveys together? Good answer: One quote with the base fee and the amount per employee per month.
8. How long after the contract ends can we export survey results? Good answer: A written time window, with the export format named.

Alternatives to Rippling Surveys, including buying nothing

Two products answer points where Rippling Surveys stops. WorkTango offers comparison with other employers. Qualtrics stores data in a region you choose. Buying nothing is the third route.

Rippling’s heat maps baseline results against overall company performance. WorkTango compares engagement questions against all WorkTango customers. It also compares against industry, country, region, sector, size and the top quartile. A benchmark shows only when 5 or more companies contributed. A customer can compare only with its own size bucket. Benchmarks are calculated at the end of each calendar year.

Rippling houses all data in US-based AWS data centres. Qualtrics stores customer data in the region the customer chooses. That data may be transferred and processed outside the region for support, for sub-processors or to provide the service. Under Qualtrics’s general terms, Qualtrics may process personal data outside the selected region. This applies where necessary to provide and support the service. Ask Qualtrics which processing leaves your region.

Buying nothing gives up what Rippling Surveys does with an answer. In Rippling’s exit-survey example, an answer naming the manager notifies HR. It also books a meeting between that manager and their HR business partner. Buying nothing also skips the core Rippling Platform, which Rippling requires alongside every product. It removes the Slack case too, where a Rippling AI answer in a channel can be seen by everyone there.